Chagrin Valley Athletic Club

About

The Chagrin Valley Athletic Club (CVAC) is a comprehensive private athletic facility located in Chagrin Falls, Ohio. It offers a wide range of amenities including a fitness center, multiple tennis courts, and both indoor and seasonal outdoor swimming pools. Catering to families and individuals, CVAC provides opportunities for various sports, fitness classes, and recreational activities.

The Chagrin Valley Athletic Club features a 25-yard indoor pool and a seasonal outdoor pool complex which includes a 25-meter pool, a separate dive well, and a zero-entry splash pad. Specific temperature details for these pools are not readily available on the club's public information pages.

What are people saying (AI review summary)? The reviews offer a mixed perspective, highlighting both exceptional services and significant operational issues. On the positive side, several reviews commend the venue for weddings and events, praising its beautiful indoor/outdoor settings, top-notch food, and the outstanding support from staff like Zrinka and Erica in ensuring perfect events. CVAC's tennis program is highly praised for its thrilling matches, top-notch facilities, and supportive coaching staff. Individual staff members like Lenora are also noted for being friendly, responsive, and helpful. However, a prominent negative theme revolves around CVAC's general management and daily operations. Criticisms include deeply disappointing customer service, rude behavior from lifeguards and front desk staff, consistently filthy locker rooms, and frequent, unannounced closures of the pool and lake. These issues, particularly given the premium pricing, lead to a feeling of disregard among some members, suggesting a need for substantial improvements in cleanliness, staff training, and operational transparency.

Location

Gallery

Amenities

• Accepts Credit Cards
• Street Parking
• Parking Lot
• Accessible Entrance

Reviews

Listing Reviews

July 28th, 2025

Lauren Kelly

We had a great experience here. Very clean, friendly staff and Lenora was extremely helpful with membership. She is always very responsive and kind. Thank you for your time.

June 26th, 2025

George Sargent

While the gym and sauna/steam room at CVAC are well-equipped and enjoyable, my overall experience with the club has been deeply disappointing — primarily due to poor management and a lack of customer service. The behavior of the staff, including rude lifeguards and front desk workers, gives the impression that member concerns are irrelevant. This lack of professionalism is unacceptable at any facility, especially one with CVAC’s premium pricing. Furthermore, the frequent and premature closings of the pool and lake, often without proper notice, show a lack of consideration for members’. The locker rooms are consistently filthy, with trash left scattered and little sign of regular cleaning. Given the high cost of membership, I expected a much higher standard. Instead, I’ve felt completely disregarded as a paying member — something I never imagined experiencing at a club like this. Unless meaningful improvements are made to cleanliness, staff training, and operational transparency, I cannot in good faith recommend CVAC to others.

October 11th, 2021

Kristen Ryan

Zrinka did a wonderful job making sure our big day was perfect. If you want a gorgeous indoor/outdoor wedding with top notch food I highly suggest this place, you won’t regret it!

August 15th, 2024

Andrew Kraig

I've been a member of CVAC for a while now, and I have to say, the tennis program here is exceptional! The 4.0 men’s singles matches are absolutely thrilling to watch—every game feels like a battle of skill and endurance. The level of competition is just right, creating an electric atmosphere that keeps you on the edge of your seat. Whether you’re a player or a spectator, the energy during these matches is unmatched. The facilities are top-notch, and the coaching staff is incredibly supportive. If you’re a tennis enthusiast, this is the place to be!

August 16th, 2024

Darlene Unetic

My daughter was married in June of 2024 and what a beautiful venue and day it was. Erica was so nice and very helpful with all of the planning details and some last minute changes. The venue was beautifully decorated outside and inside. They also accommodated some special requests my daughter had.This venue is a hidden gem and I would highly recommend having your special event there.