About
AA Heart of Wildwood Motels, located at 4002 & 3915 Ocean Ave in Wildwood, NJ, is a family-friendly accommodation offering convenient access to the Wildwood Boardwalk and beach. It typically provides an outdoor pool, free Wi-Fi, and basic amenities, making it a popular choice for visitors seeking a stay close to local attractions.
Specific pool temperatures for AA Heart of Wildwood Motels are not publicly disclosed. The motel is known to feature an outdoor pool, and while some sources indicate it may be heated, an exact temperature is not available.
What are people saying (AI review summary)? text: "People say this motel offers clean rooms, a rooftop pool with excellent views, and is conveniently located near the beach and boardwalk.\n\nOther reviews mention the parking can be tight and the rooms can be small." language_code: "en-US"
Location
Gallery
Amenities
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Good for Children
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Accepts Credit Cards
Reviews
Listing Reviews
September 1st, 2025Lynda Kott
On a scale of one to 10 I would give this place a two -One the worst motels I've ever stayed in. No hot water multiple times,most of the time. No maid service on the first day, two wash cloths for four people?They call it a fully stocked kitchen? With a few odds and ends. They request that you wash the dishes before you leave, but there's nothing to wash them with, stained pillows that are disgusting and should've been replaced long ago same with the pillowcase covers and the mattress pads. no fan or ventilation in a tiny bathroom with swollen doors that did not close Non working outlets/ The pool featured on the website wasn't operational and The complex look nothing like the pictures on the website.
August 18th, 2025Andrea Palumbo
This is our only place to stay while in Wildwood. We've been staying here since the last owner years ago. Angie who has owns it now for many years is on top of everything. The rooms are clean, we stay in a small room seeing its just 2 of us. The room has everything you need to be comfortable. Building 1 is at the boardwalk you can sit on the upper patio and watch everyone walking on the boardwalk and view the beautiful beach. The staff is so welcoming and efficient. Theresa in housekeeping has been there since the previous owner. She is so sweet it was our pleasure to chat with her all week. Can't say enough positive feedback on our 9 day stay. Easy access to the boardwalk and beach. Couldn't get a better convenient location. It's been over 20 years of our Summer visits and never disappoints. Highly recommend.
August 7th, 2025Kaitlyn O'Malley
Great location — just a quick walk to the beach and Boardwalk. The room was very clean, which I appreciated. However, there was no hot water during our entire stay, which really affected our experience. Limited working outlets and no elevator also made things less convenient. Clean and well-located, but not very comfortable overall.
September 1st, 2025vivi charlap
Right on the beach! The room was clean and service was great! Our DVD player wasn’t working and staff was so quick to accommodate and give us a new one. The upstairs pool is closed but you can still go up and the view is amazing. Absolutely amazing stay and can’t wait to come back next year. Only 4 stars on the room because it’s very tiny.
August 7th, 2025John Mosco
No Hot Water in Root Management ✅ Pros • Excellent Location: Prime Wildwood spot, walkable to the beach and boardwalk. • Cleanliness: Rooms and facilities were clean and presentable. • Classic Wildwood Vibe: Perfectly kitschy and nostalgic if that’s what you’re expecting. • Reasonable Accommodations: Basic but fine for a short stay. • Ocean Views: Many rooms offer a view of the ocean or partial sea breeze. • Three Pools (Usually): Guests technically have access to three pools across two hotel buildings. • Exceptional Staff Member – Sergei: • The only bright spot in the staff—warm, welcoming, helpful, and sincerely guest-focused. He handled everything professionally and made a real effort to assist. ❌ Cons • Rude Management: • The manager (British accent) and her assistant (Spanish accent) were rude, dismissive, and unapproachable. Guest concerns were brushed off without empathy or accountability. • No Hot Water for Two Days: • There was no hot water for 48 hours, and the response was appalling. When I asked for a discount at checkout, I was told I should’ve complained the day before—as if staying polite was a mistake. Other guests who complained earlier were compensated. If you didn’t confront them aggressively, you were out of luck. • This “you should’ve complained sooner” excuse felt deeply unfair and unprofessional. • Closed Rooftop Pool (Undisclosed): • The rooftop pool—a main attraction—was closed for construction the entire time. No mention of this during booking, which felt deceptive. • Lack of Customer-Centered Culture: • Besides Sergei, the staff seemed disinterested in resolving problems or providing any kind of hospitality. ⸻ ⚠️ Final Verdict This hotel could be a great stay—location, views, and layout are all there—but it’s sabotaged by poor management, a lack of accountability, and shockingly rude service. Worst of all is the attitude: unless you demand things and escalate, you’re ignored or blamed. Trying to be polite resulted in being dismissed. Until major management changes are made, we strongly recommend avoiding this property.
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Opening Hours
| Sunday | 9:00 AM – 9:00 PM |
|---|---|
| Monday | 9:00 AM – 9:00 PM |
| Tuesday | 9:00 AM – 9:00 PM |
| Wednesday | 9:00 AM – 9:00 PM |
| Thursday | 9:00 AM – 9:00 PM |
| Friday | 9:00 AM – 9:00 PM |
| Saturday | 9:00 AM – 9:00 PM |
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