OYO Hotel Killeen East Central

About

OYO Hotel Killeen East Central is a budget-friendly accommodation located at 803 E Central Texas Expy in Killeen, TX. Situated conveniently near the highway, it offers straightforward amenities for travelers, often including complimentary Wi-Fi and air-conditioned rooms, serving as a practical stop for those visiting the Killeen area or passing through.

Information regarding the presence of a pool and its specific temperature at OYO Hotel Killeen East Central is not readily available through public resources. It is advisable to contact the hotel directly for the most current details on pool availability and conditions.

What are people saying (AI review summary)? The reviews for this hotel are overwhelmingly negative, highlighting severe issues across multiple fronts. A major problem is the hotel's permanent closure in Summer 2023, despite bookings still being accepted through OYO for future dates, leading to guests arriving at a deserted, padlocked building and facing cancellation fee disputes. Beyond the closure, guests consistently report appalling cleanliness, including hair in showers, uncleaned toilets and tubs, make-up on pillows, dirty sheets, and even bedbugs. Housekeeping is described as 'nonexistent' and rooms as 'disgusting.' Staff conduct is also a significant concern, with multiple instances of unprofessional behavior, such as a manager falsely accusing guests of drug use and being loud (leading to eviction and refusal of refund), and staff attempting to withhold cash deposits for alleged missing items. One older review from February 2020 offers a contrasting positive experience during a power outage, praising a manager for providing warmth and hospitality despite minor pipe issues. However, this isolated positive feedback is heavily outweighed by the numerous recent and severe complaints about the hotel's condition, management, and closure.

Location

Gallery

Amenities

Reviews

Listing Reviews

April 29th, 2024

Jen N

THIS HOTEL CLOSED IN SUMMER 2023. I booked 3 rooms in spring 2023 for a pre-eclipse stay on 7 April 2024. When we arrived it was deserted and padlocked. OYO had the nerve to charge a full-price cancellation fee which has fortunately now been refunded. OYO did not appear to know the hotel was closed, since we kept receiving welcoming emails.

November 2nd, 2022

John Collins

Room seemed decent for the price. Inside looked better than outside. Rooms was not properly cleaned. Hair in shower, no toilet paper in bathroom. Worse part is the clerk checked the room before I could check out because I paid a cash deposit($100). She lied and said she couldn't find the remote control. The remote I sat beside the TV before I walked out the room. I had to snap on her and the owner, but I did get my deposit back.

August 24th, 2022

Brittany Lowe

This is the worst possible hotel available. We worked all day to come to a room where the manager (not working at the time) accused us of being loud and smoking marijuana in the parking lot and had the front desk evict us and refused to refund our money. We were not loud, we do not smoke pot and we were literally there for 10 minutes and hadn't even been to our room yet. We did everything we could to try and explain that there must be a mistake but noone would listen. We were kicked out at a horrible time to try and find another room and we were denied our money. It felt like we were literally robbed. I was speechless. The manager was obviously drunk or high or both. He had mistaken and was too messed up to sort out the truth. The place has good potential hopefully the owners will realize what the staff is doing to sabotage the reputation of this iconic location and the future for these innocent owners. Thanks For the terrible experience OYO

November 13th, 2022

Fina Cruz

This place should be shut down. Rooms are disgusting! Housekeeping is nonexistent here. There's a pool but swim at your own risk🤢. The building looks very old. Maybe its under construction, idk. As a former Housekeeper I like to inspect the room after checking in. The room I checked into: First impression was, the room was descent size. Standard amenities for a hotel room (2 queen beds) The bed: I pull the sheets back on both bed. You can see make-up on one of the pillows and hair under neither the blankets. (You can definitely tell that Housekeeping took a short cut in cleaning this room. And definitely did not change the sheets.) After pulling the fitted sheet off exposing the mattress I spotted a bedbug! The bathroom was not clean. The toilet did not get scrubbed clean. The tub was nasty. And you can see hair on the floor. I ended up getting a refund for my stay here. Prior to booking the stay thru Expedia I notice a no refund policy for this hotel but bc of the bedbugs I was able to get a full refund. I took a video but bc I am in the video 😳 I do not want to post it. I did however take a few screenshots. Also, I have a pic of the bedbug but can not find it. If I end up finding it later I will update this review.

January 18th, 2022

Romero Thornton

***I thought I posted this review a while back, but I must've forgot. Anyhow, I believe the manager deserves a fair and honest review, albeit a late one.*** I'd like to start by saying the freeze in February 2020 was a very stressful time for everyone here in Texas and the fact that this hotel was able to have guests was nothing short of a blessing for me. I booked a last minute stay here because I had been out of power for 4 days and counting. I recognized the manager (Denis) at the front desk when I walked in. (I had to book my mother a stay there about a year ago. Also, a good experience.) He immediately made me aware of the issue with frozen pipes. I had been freezing for 4 days straight, so this was not a deal breaker for me. The room was neat and warm with a large, flat screen tv with working cable. (A lot of people in Killeen also had no cable) There was a small puddle of water by the window where I assume the pipes had leaked. Someone stopped by to look at it, so it was clearly being worked on. I did have to ask for towels but shortly after, the lady brought be warm towels and sheets fresh from the dryer, it seemed. I made my bed, turned on the tv and was the happiest man in earth. The next day, I received a text informing me that my power at home had been restored. With that, I checked out early in hopes of getting a refund, but I understand that is not a guarantee. Either way, I was grateful for the hospitality in such an unexpectedly, stressful situation. It was a well needed place of solace.