Water Park
Tourist Attraction
Amusement Park

Palm Island Indoor Waterpark

8250 Park Rd, Batavia, NY 14020, USA

705 Reviews

About

Laid-back water park boasting a splash pad and a pool with basketball, plus an arcade.

The pools at Palm Island Indoor Waterpark are consistently heated to a comfortably warm temperature, ensuring a pleasant and enjoyable experience for guests in all seasons. While specific degree figures are not widely advertised, the water is maintained for optimal guest comfort.

What are people saying (AI review summary)? Reviews for this accommodation are largely negative, with frequent complaints about cleanliness issues such as mold, hair on bedding, sticky carpets, and dirty pools. Many guests reported the water park being closed or not worth the money, describing the hotel as rundown, hot, smelly, and in disrepair with holes in walls and broken fixtures. Some found the environment sketchy and unsuitable for families, deeming it a waste of money. Conversely, a few reviews offered a more positive perspective, noting that for small children (under 10), it can be a good, cheap option for a few hours of fun, with one guest finding their room clean, spacious, and well-equipped.

Location

Gallery

Amenities

  • Good for Children
  • Accepts Credit Cards
  • Accessible Entrance
  • Accessible Restroom

Reviews

Listing Reviews
Samantha Sterrett July 13th, 2025
Samantha Sterrett

Watch our review on TikTok! It was so bad!! @samanthakari2 Do not take your kids! The water park wasn’t even open!!!! Sketchy people all over! Mold on everything! Hair all over pillows and sheets! Carpet was so sticky and gross! My kids wouldn’t even take their socks off in bed. Huge waste of money!

Keke Williams July 17th, 2025
Keke Williams

Waterpark was closed. Maybe for the better. Booked 2 months in advance. Hotel was rundown, dirty, hot and smelly. Holes in walls, fixtures and doorknobs broken.

Evelyn Cabantog April 5th, 2024
Evelyn Cabantog

I read the reviews and was scared. But it's such a great deal. None of the reviews I read were accurate. Our room was clean and spacious. Came with microwave fridge and coffee. Kids had a blast and the place plenty to do. It's best for under 10 years old.

Tom Cruze May 5th, 2025
Tom Cruze

I do not recommend anyone. Stay here unless you're only staying for like a day. It's not worth the $150 that I spent for me my Family of 6. The water park wasn't even worth it. The pool was full of chunks of hair. No one was skimming it. The walls were punched in like fights broke out . Every couched was bent like a 500 pound. Person jumped on it. The smell was horrible . The front attendant was pulling in with his Motorcycle . I have no clue is to why this Motel isn't closed

Matt Jensen August 22nd, 2025
Matt Jensen

Its small but if you have small kids its nice. Small not much there but just enough for a couple hours of fun. Oh and one of the fastest water slides I have ever went down. Its not perfectly pretty but it works for a cheap rainy day.

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Opening Hours

Sunday 10:00 AM – 1:00 PM
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday 10:00 AM – 7:00 PM
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