About
The Charles E. Fairman Community Pool, located at 106 Hutchinson St, Big Rapids, MI, is a key outdoor aquatic facility operated by the City of Big Rapids Parks & Recreation. It typically opens seasonally from Memorial Day to Labor Day, offering public swimming, lap swim, and various swimming lessons. This community pool serves as a popular summer recreational spot for residents and visitors, providing a refreshing environment for all ages with its general swim areas and diving well.
As an outdoor community pool, specific and consistently advertised water temperatures for the Charles E. Fairman Community Pool are not readily available. The pool's temperature is generally maintained at a comfortable level for recreational swimming, fluctuating with ambient weather conditions, and is not typically heated to high temperatures like indoor or therapy pools.
What are people saying (AI review summary)? The community pool receives mixed reviews. Many visitors praise its cleanliness, fun and relaxing atmosphere, the music played, and its free entry, often describing staff as wonderful and helpful. However, a significant number of negative experiences highlight issues with lifeguard and manager behavior. Specific complaints include lifeguards repeatedly yelling at children, excessive criticism, singling out families, poor communication, and unprofessional attitudes. There are also reports of a manager (Sue) being very rude and yelling at patrons in front of children, inconsistent rule enforcement, and difficulties in reporting complaints.
Location
Gallery
Amenities
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Good for Children
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Accessible Entrance
Reviews
Listing Reviews
June 17th, 2025Gabby Jahr
This was our first time visiting, and overall we had a good experience—except for one issue that really stood out. One of the lifeguards repeatedly yelled at my child, even as I was already addressing the situation myself. My child was asked to leave the handicap section, which I understand, but the lifeguard continued to single them out and find other things to criticize, which felt excessive and unnecessary. It’s important for staff, especially at a community pool, to know how to communicate respectfully with both kids and parents. There are plenty of young people looking for summer jobs who would bring a more positive and professional attitude. I’d recommend considering staff who are better suited to working with families and creating a welcoming environment.
August 9th, 2025Marianne Pollard
Pool is clean, plenty of life guards, everyone has been very pleasant & helpful when I have gone.
July 12th, 2025Joyce Kroll
I love the community pool its fun n relaxing and i love how they play the music for everyone to enjoy while swimming and the staff are wonderful there and i love how they have it free for the community great place to enjoy your dey
June 9th, 2025Tommie Austin
Very fun pool clean water nice people no charge fee I will come again very nice pool!
July 28th, 2024Kylie Tripp
VERY RUDE LIFEGUARDS AND A VERY VERY RUDE MANAGER NAMED SUE!!!!!! They where targeting me and my family when we came to have a nice time swimming and day outside the second we walked in two of the lifeguards (didn’t get their names) were slandering me and my family talking to other people in the pool about us and then repeatedly hung up on us when we called to make a complaint about them. Sue had yelled at us in the changing room infront of my 2 children (4 and 8 months) and the lifeguard tried to say that we were swearing when they were also yelled at my son who was with his aunt and had a floaty on got yelled at for being in the deep end when there was a little girl who was at least 2 years younger then my son was in the deep end the whole time and never once got told that she couldn’t be there
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Opening Hours
| Sunday | Closed |
|---|---|
| Monday | 8:00 AM – 9:00 PM |
| Tuesday | 8:00 AM – 9:00 PM |
| Wednesday | 8:00 AM – 9:00 PM |
| Thursday | 8:00 AM – 9:00 PM |
| Friday | 8:00 AM – 9:00 PM |
| Saturday | Closed |
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