Gym and fitness center offering an indoor pool, youth programs, and basketball, plus day passes.
At YMCA of Greater Flint facilities, which include the Pierson Road branch, lap and program pools are generally maintained at temperatures between 80-82°F (26.7-27.8°C). Warmer water or therapy pools are typically kept at a more comfortable 88-90°F (31.1-32.2°C) to accommodate various aquatic activities and users.
What are people saying (AI review summary)? Reviews for this facility present a mixed picture. Strengths include highly praised swim lessons, particularly with instructors Timmery and Lydia, who are noted for their excellent teaching style and ability to make children comfortable in the water. The gym itself is generally considered good, and staff members are often described as friendly. Furthermore, customer service regarding membership cancellation and refunds was highly positive, with staff like Skylar and the membership manager lauded for their professionalism, understanding, and quick resolution of issues. However, significant drawbacks were reported, including extremely poor front desk service for new membership inquiries, with staff being unhelpful and unprofessional. Facility maintenance is a major concern, with complaints about dirty men's showers, empty soap dispensers, non-functional hot tub jets, worn-out equipment, insufficient stretching space, and neglected landscaping. The website is criticized for being inaccurate and outdated, and open swim times are deemed inconvenient and too short for families. Despite offering a 'family' plan, some reviewers feel the facility is not very family-oriented, and while staff are friendly, they are sometimes perceived as unaccommodating to concerns about the facility's condition.
Reviews
This place is Amazing for Swim Lessons. The instructor Timmery( which I just figured out is the aquatic director) is absolutely FANTASTIC!!!! I can not say enough great things about her. She worked with my daughter in group and one on one and I have never experienced a better attitude, personality, or way of working with children as a swim instructor( I have put my daughter in a couple other swim classes previously at swim schools)My daughter enjoyed every minute with her. She was also a absolute pleasure to talk to as a parent. Lydia was also great with the children in group and has a great way of teaching the kiddos. They definitely know how to get kids to be comfortable in the water. If I could give 10 stars I would. If you're wanting swim lesson for your child. This place is it.
I just came to the front desk for the first time to ask about a membership and truly the lady there was either Ignorant and didn’t know information or she was just choosing not to give it I asked what they offered for kids and she literally gave me nothing. I asked about swim classes and it took 20 minutes just to get an answer about swim classes. We were considering joining, but after this experience, if this is anything of what our membership time would be like I would rather drive to Davison athletic club We’re pretty much anywhere else I Am laughing just at how hard it was to get information out of this lady. She also kept coughing into her hand and arm, and just not even sanitizing afterwards just many things I was not impressed with. It doesn’t really seem that she cares about people joining either because she really was unwilling to give any information There was another man standing nearby. I’m guessing he was a supervisor and he did nothing to intervene or even offer information. It was really disappointing. If you want to save yourself about 30 minutes of time and stress, do not go here to join
I'm Very disappointed with this YMCA The men shower stinks they hardly ever have soap dispensaries that are full they're usually empty or not working. The hot tub jets don't all work. A lot of equipment is worn out. there's not enough room for stretching and overall can't seem to even have the lights working at the street sign and landscaping is neglected. they claim to serve up free coffee but it's hardly ever available I'd rather pay more Then continue going to this disgusting place.the staff is friendly though, but not very accommodating to my concerns.
Only great if you're using the gym only. Don't trust their website for anything else bc its all wrong and no one that works there seems to keep it updated. The $83 "family" plan is starting to sound too expensive for a not very "family" oriented place. Also, dont go if you want to use the pool for open swim. They have it set up for very short periods of time in the most inconvenient times of the day for families to go to so you'll never make it if you have a job. Gym is good and people are nice though but thats it.
I had a membership for 8 months but unfortunately I wasn’t able to go much at all so I canceled my membership March 5th and because it wasn’t 15 days before my payment days (on the 15th) they started that March 15th would be my last payment and I’d still have my membership until April 15th. Well my payment still got taken out on April 15th when it wasn’t suppose to. I’m an understanding person so I called and spoke with Skylar at the front desk and she was apologetic and took my information down for the manager to contact me the next day. I spoke with the membership manager the next day and she was very nice, professional and understanding and was very quick to get my money refunded. I really appreciate how quick, easy and understanding the staff were to the situation even though I was no longer a member. My money has already been refunded and it’s been less than 2 days. Thanks guys for your help!!
| Sunday | 12:00 – 4:00 PM |
|---|---|
| Monday | 5:30 AM – 9:00 PM |
| Tuesday | 5:30 AM – 9:00 PM |
| Wednesday | 5:30 AM – 9:00 PM |
| Thursday | 5:30 AM – 9:00 PM |
| Friday | 5:30 AM – 9:00 PM |
| Saturday | 7:00 AM – 4:00 PM |
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