The Eugene Swim & Tennis Club is a premier private recreational facility located in Eugene, Oregon, offering a wide array of amenities for all ages. It features multiple indoor and outdoor swimming pools, indoor and outdoor tennis courts, a fitness center, various group exercise classes, and social programs, providing a comprehensive health, fitness, and social experience for its members.
The club offers several pools with specific temperature ranges: the outdoor lap pool is maintained at 79-80°F, the indoor therapy pool at a warmer 90-91°F, the outdoor family pool (seasonal) is kept at 82-84°F, and the indoor lap pool typically ranges from 80-82°F.
What are people saying (AI review summary)? The club receives largely positive feedback, with members and guests praising its excellent facilities, including amazing outdoor tennis courts, swimming pools, pickleball courts, and a playground, along with great coaches, various classes, beautiful landscaping, and a strong sense of community. However, one significant negative review details a discriminatory incident where a long-term member, of Jewish ethnicity, was abruptly denied guest entry due to an uncommunicated and selectively enforced 'one-visit-per-month' policy. The front desk employee was described as rigid, dismissive, and publicly confrontational, leading to humiliation. Management was criticized for refusing to address the issue, offering no apology, and retaining the employee, which resulted in a formal civil rights complaint being filed. The negative review highlights concerns about policy communication, staff conduct, and management's responsiveness to serious member grievances.
Reviews
I was a member at EST for several years and routinely brought guests with no issue. On a recent visit, I was abruptly denied guest entry by a front desk employee who enforced a “one-visit-per-month” policy that had never been communicated to me and had never been applied in any of my prior visits. Instead of explaining the policy or handling the situation with discretion, the employee was rigid, dismissive, and publicly confrontational in front of other members and my guest. It was humiliating and completely avoidable. As someone of Jewish ethnicity, the sudden, selective enforcement of an unwritten policy—after months of being allowed in—felt exclusionary. I brought this to management’s attention, asked for meaningful resolution, and gave them multiple opportunities to address it privately. They refused to take action, offered no apology, and allowed the same employee to remain in place. I’ve since filed a formal civil rights complaint with Oregon’s Bureau of Labor and Industries under ORS 659A.403, which prohibits discriminatory treatment in places of public accommodation. This isn’t just about one employee—it’s about how a business chooses to respond when members are treated unfairly. I won’t be returning, and I encourage others to think twice.
Great club and amazing outdoor courts! Beautiful landscaping as well. We were visiting for a USTA tournament.
Enjoyed a swim as a guest of our friends who are members. What a great place with so many wonderful classes and facilities to promote fitness and wellness in Eugene. If we lived in town, I think we would be members.
They were super nice and helped us surprise my mom with a birthday gift!
This is an amazing club! The tennis facilities are great and I love the coaches! There is also a swimming pool, pickle ball court, playground, and more! There is just an amazing sense of community here. However, you have to be a member and I understand that it’s inconvenient and not always financially possible.
| Sunday | 7:00 AM – 8:00 PM |
|---|---|
| Monday | 6:00 AM – 10:00 PM |
| Tuesday | 6:00 AM – 10:00 PM |
| Wednesday | 6:00 AM – 10:00 PM |
| Thursday | 6:00 AM – 10:00 PM |
| Friday | 6:00 AM – 9:00 PM |
| Saturday | 7:00 AM – 8:00 PM |
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