About
Locally owned retailer offering hot tubs, pools and spas, plus services such as delivery and installation, and repairs.
As Recreation Warehouse LLC is a retail business selling pools, spas, and related equipment, rather than a facility that operates public or private pools for use, information regarding specific pool temperatures is not applicable to their operations.
What are people saying (AI review summary)? Customers consistently praise Recreation Warehouse for its exceptional customer service, knowledgeable staff, and helpful approach. Reviewers highlight the ease of maintaining hot tubs, with clear guidance on water testing and product recommendations without being pushy. Specific mentions go to staff members like Don for his outstanding sales guidance, Mark for communication, and Chris and Curtis for excellent installation. Even when minor issues arose, like a leak in a refurbished tub, the company promptly resolved them, ensuring customer satisfaction. First-time hot tub owners particularly appreciate the extensive support and answered questions, leading many to enthusiastically recommend Recreation Warehouse to others.
Location
Gallery
Amenities
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Accepts Credit Cards
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Accessible Entrance
Reviews
Listing Reviews
October 15th, 2024Patrick Warner
We are extremely happy with our purchase experience, working with Don on our purchase was awesome!! We explained what we were looking for and he listened and heard us. After having a very bad experience with Positive Chimney (Cadillac MI) and Positive Hearth (Harrison MI) believe me nothing Positive about them and don't believe a word out of the owner Mike's mouth. Go with this company, easy to deal with and customer oriented. Ask for Don he's the best!
August 29th, 2025Kim
We bought a refurbished hot tub from them. Within 24 hours of having it there was a small leak when running one of the pumps. They got someone out and fixed it right away and now everything is working great. Getting water tested there is very easy. They are incredibly helpful and make it very simple to maintain the hot tub. They make recommendations but no one is pushy when it comes to buying products. We are very happy with our purchase and their customers service.
April 19th, 2024Ellen Zbiciak
This place is phenomenal! Every team member is courteous, friendly, and they aim to make the customer happy! My experience has been wonderful. I am a first time hot tub owner and they were very happy to help in any way. And believe me, I had lots of questions to which they answered! I will tell everyone interested in a hot tub to go see the selection at Recreation Warehouse! They won’t disappoint. I LOVE my HOTTUB! Thank you Recreation Warehouse!
December 21st, 2024Gordy Hoffmeyer
Don was outstanding to work with and guided us through every step of choosing the tub that was right for us. His knowledge is impeccable! His crew that did the install, Chris and Curtis, were awesome too. Their customer service was above and beyond. I would recommend them to anyone.
January 25th, 2024Office Boggetta
We scheduled an appointment in store to have our hot tub maintenance done, Mark showed great communication skills throughout the whole process. While we were in store making our appointment we had a wonderful experience and also had our water tested. The wonderful lady there went over all the steps (very easy to follow and understand) to get our chemicals right. Thank you for helping us keep our hot tub running great!
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Opening Hours
| Sunday | 10:00 AM – 2:00 PM |
|---|---|
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 6:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | 10:00 AM – 2:00 PM |
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