Fayetteville Athletic Club

About

The Fayetteville Athletic Club (FAC), located at 2920 E Zion Rd, Fayetteville, AR, is a comprehensive fitness and recreational facility. It offers a wide array of amenities including a fitness floor, multiple group fitness studios, indoor and outdoor pools, various racquet sports courts (tennis, basketball, pickleball, and racquetball), a sauna, steam room, whirlpool, a pro shop, and childcare services, catering to a diverse range of member needs.

The club's indoor lap pool is maintained at a comfortable 82 degrees Fahrenheit for year-round use. Additionally, there is a warm water therapy pool kept between 92-94 degrees Fahrenheit, designed for therapeutic benefits. The outdoor pool is seasonal, with its temperature not explicitly stated but typically ambient.

What are people saying (AI review summary)? The Fayetteville Athletic Club (FAC) is frequently praised for its extensive, well-maintained, and top-tier facilities, which include state-of-the-art gym equipment, indoor and outdoor swimming pools, and courts for tennis, pickleball, and racquetball. Many appreciate the diverse range of fitness classes, personalized training options, and amenities like a spa, health-focused café, and a Kid's Club. The barbecue at the tennis facility is specifically highlighted as excellent, and some note new equipment and upcoming recovery modalities. However, a significant and recurring point of criticism revolves around poor customer service, particularly concerning front-of-house and membership staff. Members report experiences of being ignored, extreme difficulty with membership changes, cancellations, or postponements, unexpected charges even after cancellation, and perceived unresponsiveness to feedback or online reviews. Concerns are also raised about high membership costs and supervision of lost and found.

Location

Gallery

Amenities

• Good for Children
• Accepts Credit Cards
• Accessible Entrance
• Accessible Restroom

Reviews

Listing Reviews

September 10th, 2025

Maggie Hoyt

Great facility, amazing accommodations and recreational opportunities.. But, I feel they need to invest in more experienced front of house staff. I won’t go into detail. There are previous reviews to refer to customer service. I just left because I’m very disappointed in the ability to supervise there lost and found or hold their staff responsible and I feel it financially.. Changing to a one star, because they obviously don’t respond or acknowledge these reviews. It should be recognized as a chance for growth.

September 2nd, 2025

Angelina Hudson

This facility thrives off enrollment deposits and overcharges on memberships. We were promised an easy process if we needed to skip a month (I had surgery and wouldn't be allowed to move around for 3 weeks) cut to - not only can we not postpone or cancel- memberships have risen by $40+. Might as well be making monthly payments for gym equipment for my home. Also - just as other comments suggest, my card was still charged after I canceled through online portal.

May 14th, 2025

Daniel Spejcher

The barbecue at the tennis facility is to die for! Best BBQ in Northwest Arkansas. Facility is top tier as well. A little outdated but functional nonetheless. Just got new cardio equipment and are opening a whole other part of the gym with recovery modalities.

August 5th, 2025

Michael Douglas

Customer service here is not great for the price they charge for membership. This is my third bad experience. I walked in to make changes to my membership. I let the front desk know this. I was told to take a seat as there was 1 person ahead me. That person was called by one of the membership personnel. About five minutes later another membership personnel arrive at her office. I sat there for 15 minutes being ignored. Another guest enters and had membership questions and was sent directly to her office for assistance. Once done I sat there for another 15 minutes being ignored. Finally a staff member who stopped by to talk to the membership personal finally asked me if have been helped or had a question after seating there for 30 minutes. Once I informed what I was looking they asked the front desk to provide paperwork for me to sign requesting the changes. I am not sure why the front desk just did not present the needed paperwork instead of having me sit down for 30 minutes and be ignored. I am currently looking at potentially switching gyms. As long as you only need to check in is fine, but needing help is another story.

July 22nd, 2025

Thom Myers

The Fayetteville Athletic Club (FAC) in Fayetteville, Arkansas, stands as a premier fitness and wellness destination in the region, earning a reputation for its comprehensive facilities, quality programs, and dedication to member satisfaction. Here’s an in-depth review of this notable establishment: FAC is known for its extensive and well-maintained facilities. Spanning a considerable area, the club offers a broad range of fitness and recreational amenities designed to cater to a diverse clientele. The interior exudes a welcoming and energetic atmosphere, combining modern design with functionality. The gymnasium is equipped with state-of-the-art exercise equipment, including cardio machines, free weights, and resistance training apparatus. The layout is spacious, allowing for ease of movement and a comfortable workout experience, even during peak hours. The club boasts both indoor and outdoor swimming pools. The pools are well-kept with clear water, providing an ideal environment for relaxation, lap swimming, and aquatic exercises. Courts are available for tennis, pickleball and racquetball enthusiasts. The club hosts frequent tournaments and clinics, fostering a community atmosphere. There are multiple studios designated for group classes. The studios are equipped with high-quality sound systems and plenty of space, accommodating a range of activities from yoga and Pilates to high-intensity interval training (HIIT) and spinning. Fayetteville Athletic Club offers a diverse array of fitness classes suitable for all fitness levels. Certified trainers lead classes that range from beginner to advanced, ensuring members have access to both foundational fitness education and challenging workouts. FAC provides personalized training packages catered to individual fitness goals. The professional trainers are known for their expertise, motivation, and tailored workout plans. The club extends beyond adult fitness by incorporating comprehensive programs for younger members, including sports clinics, swimming lessons, and summer camps. The club features a spa offering massage therapy, facials, and other therapeutic treatments. Additionally, wellness programs are provided to promote holistic health. A health-focused café is present on-site, serving nutritious meals and beverages. It offers a perfect spot for post-workout refreshments or a casual meet-up with fellow members. The club provides a Kid’s Club, allowing parents the convenience of childcare while they partake in fitness activities. Staff members are trained to provide a safe and engaging environment for children. Hygiene is evidently a priority at Fayetteville Athletic Club. The facilities are cleaned regularly, equipment is well-sanitized, and there are ample hand sanitizing stations throughout the premises. Safety measures are actively maintained, creating an environment where members can feel secure as they focus on their health and fitness goals. Fayetteville Athletic Club truly embodies an exemplary commitment to community fitness and wellness. It stands out not only for its expansive offerings and well-maintained facilities, but also for fostering an inclusive and supportive environment conducive to healthy living. Whether you are a fitness veteran or a newcomer to the gym scene, the FAC provides a nurturing, professional, and vibrant community that inspires members to pursue and achieve their wellness goals.