Margaritaville Resort Biloxi

About

Margaritaville Resort Biloxi is a vibrant, family-friendly destination located on the Gulf Coast of Biloxi, MS. This non-gaming resort offers a tropical escape featuring the expansive indoor/outdoor Island Hopper Waterpark, the Escape Family Fun Center with arcade games and attractions, multiple dining options including the signature Margaritaville Restaurant, and all-suite accommodations. It's designed for entertainment and relaxation for all ages, providing a distinct experience from other Biloxi resorts.

The pools within the Island Hopper Waterpark at Margaritaville Resort Biloxi are heated to a comfortable temperature, ensuring year-round enjoyment of its various indoor and outdoor aquatic attractions, slides, and lazy river.

What are people saying (AI review summary)? text: "People say this resort hotel offers a fun water park, a large arcade, and a lazy river. They also highlight the clean rooms, beautiful views, and friendly staff.\n\nSome reviews mention the service can be inconsistent." language_code: "en-US"

Location

Gallery

Amenities

• Good for Children
• Accepts Credit Cards
• Accessible Entrance

Reviews

Listing Reviews

September 2nd, 2025

The Access Center

Rooms were big. We had the water view. Nice size arcade. The children enjoyed it. Water park was nice. We all enjoyed it. I hate the late check in. Hotel didn't have a microwave but did have a fridge. Rooms were clean. For the amount of money I thing the guests should experience a little bit more than just the arcade and water park. They should have complimentary breakfast. Some type of drink pigs should be included. Almost 700.00 for 2 nights and no other accommodations is crazy to me. This resort should be all inclusive but hey.

July 29th, 2025

Spencer Rogers

I really wanted to enjoy my stay at this resort, but unfortunately, the experience fell far short of expectations. While I have to give credit where it’s due—the staff were genuinely friendly and did their best with what they had—the rest of the experience left a lot to be desired. First, checking in was painfully slow. We waited far too long just to get our room keys, and there didn’t seem to be much organization at the front desk. Once we finally settled in, we were looking forward to a nice dinner at the on-site restaurant. Unfortunately, they were out of half the items on the menu. It was honestly shocking. Every other option we asked about was “unavailable” and we ended up settling for meals we didn’t really want. The food we did get was average at best. The resort itself feels like it’s running on autopilot—facilities were underwhelming, and there was a general sense of things not being maintained or managed well. It’s a shame because the service was probably the only highlight. The staff were courteous, helpful, and professional throughout. But good service can only do so much when everything else is a letdown

August 10th, 2025

Holly Wilson

Room was dirty. Needed vacuuming. Mold in bathroom. Stained towels. Had trouble getting more towels. Flat sheet instead of fitted sheet. Sheets looked very worn. Stained blanket and head board. Asked for another blanket…never got it. I went to gift shop to buy a decent blanket to use while there. Broke latch on balcony door. Around 3:45 Housekeeping came in my room without knocking and while my “do not disturb” sign was on door. No apology just walked back out like they were surprise that someone was in the room. Very rude. So after that I didn’t feel safe. Kids running and jumping in almost on top of guest in lazy river, no parents minding their kids and staff just did nothing. A family down the hall had their room safe broke into. Money, jewelry stolen. Elevators very slow. Front desk manager was very rude when my husband asked questions about parking. I was very disappointed especially since this was not a cheap vacation.

September 13th, 2025

Kiersten

I’ve called and sent numerous emails with no return call or solution from the supervisor. The manager of food called me and offered a solution with that part however, with the price of the rooms per night with an experience like this is awful customer service. The supervisors voicemail is full so unable to leave a message. — The door that joined our room to the neighboring room had a gap under the door where we could hear every conversation, etc next door. We were unable to sleep due to loud cursing, etc. I called the front desk and was told they could move but however, we were there with other family members who were staying in a room across from us so that was not an option. — There was a strong smell of someone smoking something near our room for both nights. We had to place towels under the crack of the front door and the middle door. — There were several chairs at the pool that were broken and unusable. — There was no one working the swim up bar until the middle of the afternoon. — We waited 2+ hours for drinks and food at Margaritaville by the pool and once we received the food, it was soggy and disgusting. — It says you cannot bring any food or drinks but took 30+ minutes to get a water for our daughter while at the pool. — No one was working the Sweet Shack and we had to go ask for someone to come and serve us. For the price we paid, this is unacceptable. We are even more disappointed after the lack of response after bringing up our concerns to management. Also, when calling to complain, they try to get you transferred to EACH department you had issues with. I paid ONE price. I didn’t pay each department individually. I don’t have time to talk to multiple different departments nor do I have the desire to. That’s the supervisors job to go speak to each department. What a mess this place is.

August 12th, 2025

Krystle Smith

First off the staff are amazing 👏 the coffee shop was a guilty pleasure every night, be careful its addictive! The rooms are spotless, the housekeeping staff all kind and do an amazing job. The pool is a 10/10, our 2 kiddos were in heaven, we loved loved loved the lazy river. What more could you ask for with restaurants on site as well, you honestly dont have to leave the resort. The arcade was also a huge hit, this is the place to go if you have children and also want to relax!