About
SunQest, located at 1555 N Rankin Ave, Newton, NC, is a manufacturer specializing in solar thermal systems. They are primarily known for providing efficient, eco-friendly solar pool heating solutions for both residential and commercial applications, designed to extend the swimming season.
SunQest manufactures systems to heat pools, but specific pool temperatures for any potential on-site pools at their facility are not publicly available. Their products are designed to increase the temperature of customers' pools.
What are people saying (AI review summary)? SunQest appears to be a family-owned business with mixed reviews. Many customers praise the owners, including Greg and Kyla, for their knowledge, helpfulness, and willingness to accommodate schedules, even after hours, to assist with spa and pool selections. They are noted for their no-pressure sales approach, creative pricing, and efforts to work within budgets, with one owner being a licensed engineer who helps with complex pool planning. However, a significant portion of feedback highlights serious issues with customer service, particularly regarding warranty repairs and communication, with some customers experiencing long delays (weeks to 15 days) and unanswered calls/texts. There are also specific complaints about Delores, citing impoliteness, unprofessionalism, and a lack of transparency regarding non-refundable deposits. Some customers advise carefully reviewing contracts and understanding what is included versus additional costs.
Location
Gallery
Amenities
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Accessible Entrance
Reviews
Listing Reviews
July 17th, 2025Delores Baer
Family owned. No pressure no commissioned sales people to jack up prices. SunQest truly tries to help you and direct you and we try very hard to fit your budget! We are very easy to work with and we have very creative pricing!!! We can schedule appointments after hours or anytime to give you that one on one attention to help you find that perfect spa or fiberglass pool! 37 years of helping our customers!
October 18th, 2023Heather Holbrook
We had a great experience at SunQest, the owners were very knowledgeable and just all around good people. Delores and Greg keep the store open hours after their published closing time to accommodate our work schedule and brought down spas out of the warehouse for us to try while we were trying to make a decision. They made the entire process very easy and we couldn't be happier with our new spa.
October 16th, 2024Josh Hall
Cant give 0 stars so guess 1 will do.Terriable place to buy from. The services are terriable. Going on 15 days now of being told there coming to fix issues that are under warranty. Over the last 4 months have had numerous issues that have taking weeks to get somebody to not only fix but to simply answer a phone or text message back. DO NOT...I REPEAT.. DO NOT waste your time and money with these people
June 2nd, 2021Nicolien Delint
The owner was very easy to work with. Very knowledgeable and kind. Also had the pleasure of working with Kyla who handled everything very professionally. My only complaint would be with Delores. She was not very polite when she reached out to me about purchasing a spa I put a deposit down on. Not once was I told it was non refundable. She was very rude and unprofessional. I will now be taking my business to another company because of this.
December 27th, 2019Kathy Hoff
We purchased a pool from SunQest about a year ago. The owner is a licensed engineer and worked with us closely to plan for our pool. He explained about grading water flow away from pool, worked with us to comply with the county restrictions on our land. He allowed us to work on projects to help us keep our cost down. Our advice is to read the fine print carefully, check on details on what is included in the main cost and what is additional billable charges and have it written down on paper the time frame of when the work will be down. Working with this company was easy and enjoyable. We are very happy with our fiberglass in ground pool.
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Opening Hours
| Sunday | Closed |
|---|---|
| Monday | 8:30 AM – 5:00 PM |
| Tuesday | 8:30 AM – 5:00 PM |
| Wednesday | 8:30 AM – 5:00 PM |
| Thursday | 8:30 AM – 5:00 PM |
| Friday | 8:30 AM – 5:00 PM |
| Saturday | 10:00 AM – 2:00 PM |
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