About
KIDS FIRST Swim School - Bel Air is a state-of-the-art indoor facility specifically designed for teaching children to swim. It provides a comfortable and safe environment focused on children's swimming education.
The indoor pool(s) at KIDS FIRST Swim School - Bel Air are heated and consistently maintained at a comfortable 90 degrees Fahrenheit (approximately 32 degrees Celsius).
What are people saying (AI review summary)? The reviews for this swim school are mixed. Negative feedback centers on a strict and unfair cancellation policy, requiring a month's notice that can lead to being billed for two months even for short trials, with threats of collections for non-payment. Other complaints include a poor initial check-in experience (absent staff, no tour, confusing system), lack of lockers, disruptive class environments, concerns about hygiene (e.g., eye infections), perceived slow teaching methods, and inflexible payment structures. Conversely, positive reviews highly commend the school for its excellent instructors, professional training, fun classes, well-maintained and clean facility, and the kindness and accommodation of the front desk staff, especially when handling reschedules. Many children and families have had long-term positive experiences, with kids loving their classes.
Location
Gallery
Amenities
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Accepts Credit Cards
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Accessible Entrance
Reviews
Listing Reviews
August 19th, 2025Giannina Norman
DO NOT GO HERE!!! Save your money and go to a different place. I just found out they say you have to cancel a month in advance if you don't want to be billed for another month of their swim classes. I signed up for the remainder of the month which was only 2 classes when we joined, I did not put a card on file thank goodness. How could I cancel a month in advance if I just started and I'm not happy with what they're providing? So if you just wanted to try it out you'd have to do a full month and then pay for another month to cancel for the following month. DO NOT SIGN UP HERE UNLESS YOU'RE FINE WITH PAYING 2 MONTHS BEFORE BEING ABLE TO LEAVE THEIR CLASSES WITHOUT BEING BILLED. They also told me they would send it to COLLECTIONS so BEWARE. Also, they make you sit outside the pool are and told me I'm "distracting other children" when not a single other child cared about me except my own. As well as making you pay monthly rather than per class, if your child completes a skill set or you feel your child can swim well enough based on your own observations & you don't plan to go back, they make you pay for the full month. That part just doesn't make sense to me. I definitely won't be coming back or paying for another month once our next class is completed. I also believe they teach things real slow intentionally to keep people coming back and doing barely anything in their 30 minute classes. 4 classes a month. This was definitely a bad experience, I've had better at other places and been able to pay per class.
July 15th, 2025Vittoria Wills
My daughter and I attended the Mommy and Me class and we will not be attending again. To start, the desk attendant was walking out to the parking lot as I was walking in and said we “could just check ourselves in”. This being our first time, it took me a moment to realize there was an iPad where you could check in. There was no tour to show where the changing rooms or locker rooms were. Also, it was called a locker room, but there were no lockers so we had to bring our whole diaper bag and sit it next to the pool. Then, a group of five or six different people showed up late with their children because there was a snake in their engine?????? It disrupted the class and they continued to talk over the instructor so it was hard to understand the exercises I was supposed to do with my daughter. To top it off, a mom shared with me that her daughter got an eye infection when she dipped her under water. My expectations were obviously not met, will be taking my business elsewhere.
March 26th, 2025Shelby Hoefling
The front desk was really helpful and kind to me when I explained I couldn't do the mommy & me classes I signed up for because my 1 year old has an ear infection. They are allowing me to reschedule. I think that says a lot about a company/team that is willing to accommodate and who understands - for that reason alone, I recommend KIDS FIRST Swim School - Bel Air. I recommend calling to schedule classes / book anything. Online was confusing to me but the front desk team is very kind and very helpful!
June 2nd, 2025Darlene Donovan
I'm returning again this ursr with my grandaughters because of the outstanding experience we've had the past two years. The instructors were excellent with the children. I would recommend this to anyone at any age if you want professional training and fun.
June 12th, 2025Rachel McGuigan
We love KFSS, they are always so kind to the kids and the facility is well maintained and clean. We are currently in the upper level classes and started at level 1! It’s my kids favorite night of the week!
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Opening Hours
| Sunday | 9:00 AM – 6:00 PM |
|---|---|
| Monday | 9:00 AM – 8:30 PM |
| Tuesday | 9:00 AM – 8:30 PM |
| Wednesday | 9:00 AM – 8:30 PM |
| Thursday | 9:00 AM – 8:30 PM |
| Friday | 9:00 AM – 8:30 PM |
| Saturday | 9:00 AM – 6:00 PM |
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