FYZICAL Therapy & Balance Centers - Lubbock, TX, located at 6801 Indiana Ave, is a physical therapy clinic dedicated to helping patients recover from injuries, manage chronic conditions, and improve overall physical function and balance. They offer a wide range of services including orthopedic rehabilitation, neurological rehabilitation, balance and fall prevention, and specialized programs like aquatic therapy, designed to reduce pain, increase flexibility, and enhance strength in a supportive environment.
FYZICAL Therapy & Balance Centers - Lubbock, TX offers aquatic therapy services utilizing a pool environment. However, specific details regarding the temperature of their pool(s) are not publicly available on their website or other readily accessible information.
What are people saying (AI review summary)? The majority of reviews for Fyzical are overwhelmingly positive, highlighting the knowledgeable, thorough, and compassionate care provided by the entire staff, including PTAs, techs, and therapists like Leslie, Marshall, Tara, and Annie. Patients consistently praise the one-on-one attention, clean and organized facility, and effective treatment for various issues such as balance problems, hip and back pain, and post-knee replacement recovery, often resulting in significant improvement and tools for long-term wellness. However, one notable negative review describes a distressing experience where the lead therapist/owner, Leslie, allegedly berated a patient for being six minutes late, making the patient feel disrespected and leading to the cancellation of further sessions. This patient also felt that too much emphasis was placed on balance therapy despite their primary issues being hip and back pain.
Reviews
Great experience, very knowledgeable staff, from the front desk to PTA's and Techs. Excellent interactions from the entire team, everyone was very respectful and personal. Had one on one therapy with the same therapist each visit which made the sessions run smoothly. Facility is very clean and organized. This location is very well run! Very thorough assessment of my needs and abilities. I highly recommend the team at this location. Thanks for the excellent care!
I can’t say enough good things about Fyzical. I came in to be treated for a balance issue. The team was very thorough and I soon began to see results. My therapist were very knowledgeable, thorough, and compassionate. I highly recommend them.
I just completed therapy for hip and back pain and weakness. The compassionate and knowledgeable care I received was wonderful and I highly recommend this facility. Leslie, Marshall and Tara all worked with me on my treatment plan and not only made sure that my symptoms improved greatly, but that I had the knowledge and tools to keep the pain from coming back. I'm happily resuming line dancing and enjoying day to day activity.
FYZICAL is by far the best therapy I have ever had. I have had lots of therapy but never like this. Leslie is a lead therapists and was wonderful. She took incredible amounts of care and time in getting me set up for therapy. Annie was also also great in her treatments. I recovered quickly from my new knee replacement and was amazed with their compassion and understanding of my needs. I highly recommend this facility with a 100% confidence. You will not be disappointed🤩
I was 6 minutes late for an appointment. Leslie, the owner and lead therapist, berated me for what felt like 10 minutes. I felt like an errant child called into the principal's office. I think Leslie forgot that she works for me. Fyzical is no longer a safe place for me. I will miss the other delightful PTs and assistants. My doctor's order was for back and hip therapy due to a medical condition. I've had 7 sessions, 3 of which were spent on balance assessment and exercises. I do not have severe balance issues. Any unsteadiness may be due to my hip and back issues and may be alleviated by focusing on strengthening those areas. I have canceled my remaining sessions and am looking for a more compassionate service provider. I do not need another lecture about punctuality in the response.
| Sunday | Closed |
|---|---|
| Monday | 7:00 AM – 6:00 PM |
| Tuesday | 7:00 AM – 6:00 PM |
| Wednesday | 7:00 AM – 6:00 PM |
| Thursday | 7:00 AM – 6:00 PM |
| Friday | 7:00 AM – 1:00 PM |
| Saturday | Closed |
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