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British Swim School at Randolph College

139 Norfolk Ave, Lynchburg, VA 24503, USA

15 Reviews

About

British Swim School at Randolph College in Lynchburg, VA, offers year-round water safety and survival swimming lessons for all ages, from infants to adults. The school provides a warm, indoor pool environment to teach essential aquatic skills in small class settings.

The pool(s) at British Swim School locations, including the one at Randolph College, are typically heated to a comfortable 85-86 degrees Fahrenheit, ensuring an ideal and comfortable learning environment for all students.

What are people saying (AI review summary)? Reviews for British Swim School present a mixed picture. Many parents praise the school for its effective instruction, particularly for children with initial fears of water, and its ability to build confidence and safety skills. Specific instructors like Marlene and Mr. Ben are highlighted for being gentle, encouraging, and efficient. The Dolphin adaptive program is lauded by one parent for its success with a child on the spectrum, noting easy makeup class arrangements. However, significant concerns are raised regarding recent operational issues, including high staff turnover, which has led to merged classes and reduced effectiveness. A major point of frustration is poor communication, with multiple instances of unnotified class cancellations, causing inconvenience for families who traveled to the facility. Furthermore, one family strongly criticizes the 'adaptive' class, stating it was not suitable for special needs and led to a mandatory, expensive switch to private lessons, causing disappointment.

Location

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Amenities

  • Accepts Credit Cards
  • Accessible Entrance

Reviews

Listing Reviews
Shreya Raychaudhuri April 7th, 2025
Shreya Raychaudhuri

My son and I love British Swim school's Dolphin adaptive program specifically designed for kids on the spectrum or other disabilities. My son was always drawn towards water and now he has skills to actually enjoy his time and be safe. A big shout out to his instructor Marlene who is so gentle and efficient, my son absolutely hates to miss his swim lessons. Also it's pretty easy to arrange a makeup class if he misses any. I am so glad I found this program for my son!

Nick Ryan August 29th, 2025
Nick Ryan

I’ll start by saying that in the beginning (Feb) we were singing the school’s praises and had no problem recommending the program. The kids have enjoyed it with a great curriculum and the various swim cap levels have been motivating. The small class sizes were great. However, they have experienced a ton of turnover and its lead to some recent frustrations and I don’t think I would recommend the program as much anymore. Classes of different levels were merged reducing the effectiveness of the lessons. Communication gaps on canceling started happening. We’d get calls for some cancellations (weather), which made sense and is reasonable. Then in back to back weeks we’ve shown up and classes have been cancelled with zero notifications. It’s frustrating to get everyone packed in and drive for 30 minutes, get to the lesson and be met with locked doors, unanswered calls, texts and emails until the next day. If it happened once sure things happen, but now on back to back weeks I’m disappointed in how they are ending before needing to take a “break to find new accommodations”.

Caleb Stone June 25th, 2025
Caleb Stone

DO NOT RECOMMEND FOR FAMILIES WITH SPECIAL NEEDS! There so called “adaptive” class was not. After 2 classes they said we had to switch to a private class if we wanted to keep doing class for $430 a month. What we thought was going to be a fun addition to our son’s life now we have to explain how he can’t go back. Wish I could give negative stars.

Al Filko August 9th, 2025
Al Filko

All the coaches/instructors have been excellent and have given our daughter so much confidence in and around the water!

Heatherly A May 30th, 2024
Heatherly A

My son was terrified of putting his face in the water. When we tried BSS Mr. Ben was encouraging and fun. He went at my son’s pace and made him feel comfortable and relaxed in the water. My son is now jumping in without a teachers assistance and starting submersion swimming to a back float. We love BSS and what they are able to do to help keep children safe and confident in the water.

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Opening Hours

Sunday Closed
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
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