PEAK Health and Wellness Center

About

Clean gym featuring aerobics classes and a track.

The facility features a lap pool typically maintained between 79-81 degrees Fahrenheit, and a warm water therapy pool kept warmer, usually at 90-92 degrees Fahrenheit.

What are people saying (AI review summary)? Reviews for this gym are mixed. Many members praise its extensive facilities, which include racquetball courts, a large weightlifting area, basketball courts, a swimming pool, a spa, and dedicated rooms for group fitness and cycling. Several highly recommend the group fitness classes, highlighting the friendly, energetic, and engaging instructors, with some considering it the 'best club in Missoula' due to its variety, including physical therapy options, and amazing staff. However, there are significant criticisms, primarily concerning unfair billing practices and a rigid 15-day written cancellation policy that reportedly forces members to pay for an additional unused month. One member detailed a negative experience involving perceived dishonesty and a lack of compassion from staff regarding cancellation. Another complaint raised concerns about the gym's practice of using a delivery app for smoothie bar ingredients without tipping the drivers, despite large orders.

Location

Gallery

Amenities

• Good for Children
• Accepts Credit Cards
• Accessible Entrance
• Accessible Restroom

Reviews

Listing Reviews

April 7th, 2025

Dwain Bethel

Unfair Billing Practices, Dishonesty, and Zero Flexibility—Avoid This Gym I was a long-time member of this gym, and after paying for a membership I hadn’t used in a while—my own fault—I finally decided to cancel for personal and financial reasons. That’s when I learned they have a rigid 15-day written cancellation policy that forces you to pay for another full month, no matter your circumstances or intent. I reached out in good faith to cancel, explained my situation clearly, and asked if there was any way to avoid being billed for another unused month. I was respectful and honest about my financial situation. In return, I was met with nothing but copy-pasted policy language, zero compassion, and ultimately, a flat-out refusal to help. Worse, I was told the gym couldn’t refund or override the charge due to their third-party billing provider (ABC Fitness Solutions). But was later learned that this isn’t true—Peak can make exceptions and issue refunds. They simply chose not to. That dishonesty was the final straw. They didn’t just stick to a rigid policy—they actively misled me, refused to take responsibility, and doubled down on charging me for a service they knew I wouldn’t use. For a business that claims to care about its community, they certainly don’t care about their members. If you’re considering signing up, beware: this is a business that hides behind policy and billing partners instead of treating people like human beings. Once they’ve got your card on file, that’s what matters—not your health, not your situation, and certainly not fairness. Take your business somewhere that actually values integrity and its members.

March 21st, 2025

Tonyk “Tkour”

In my opinion is the best club in Missoula. Has lots of options for for several things including Physical Therapy which I've done there before. And I like it that it has racquetball courts and a large area for or lifting weights Etc.

August 7th, 2025

Alex

I hate to be petty, but, This place constantly orders their smoothie bar ingredients on the Walmart delivery app. And they NEVER tip. They want you to shop, bag, and deliver 15 gallons of milk, 10 bundles of bananas, plus countless other things, for free! No bueno

October 8th, 2024

Megan Jenkins

Went to this gym for 6 years and I highly recommend it. Especially the group fitness classes. The instructors are all friendly, energetic, and fun. They always took the time to ask my name and talk to me while we sat around the door waiting for class to start. I loved every class I had the opportunity to attend and can't wait to move back just to go to Les Mills Bodypump and Core!!

June 8th, 2025

Carolyn

One of the nicest clubs ever. Basketball courts, swimming pool, spa, group fitness room, cycling room. Offers group fitness classes. Amazing staff