Thorbeckes Wellness Center, located at 2020 Borst Ave #2 in Centralia, WA, is a comprehensive fitness and wellness facility. It offers a wide range of amenities including a full gym with cardio and strength training equipment, group exercise classes, personal training, racquetball courts, and childcare services. The center focuses on promoting community health and providing diverse options for fitness and rehabilitation.
The facility typically features multiple indoor pools. The warm water pool is generally maintained at approximately 88°F (31°C), making it suitable for therapy and low-impact exercise. A lap pool is also available, usually kept at a cooler temperature, often around 80-82°F (26-28°C), for more vigorous swimming.
What are people saying (AI review summary)? Reviews for this facility are mixed. Positive feedback highlights excellent instructors like Crystal, who provide great water workouts in a fun environment. Staff are also praised for being kind and accommodating, particularly noted during a movie night where they proactively provided captions and adjusted lighting for children with special needs. However, there are significant negative experiences, including long wait times (up to 40 minutes) only to be turned away due to capacity without prior notification, and a slow check-in process. Other complaints include generally poor service, perceived lack of cleanliness compared to competitors, and a frustrating incident where male after-hours access was revoked without notice due to a single incident, leaving members unable to use their paid memberships and unable to get assistance from staff or management for several days.
Reviews
I would leave a 0 star review if I could. They had someone do something in one of the showers in the men's locker room, so they decided to have all of the male afterhours cards turned off randomly without any notification. Since I work all day I can only workout during the afterhours meaning I was paying 50$ for a membership I couldn't use, when I went in to speak to staff they said there was nothing they could do since there was no management at the time and there wouldn't be until Monday (3 days away)
Me and some of my girlfriends started doing water exercises and our instructor Crystal is amazing she works you to the bone haha not really but she will definitely give you a good workout. It's a very fun place to be in here. Five stars for Crystal for sure
I brought a Deaf child and a child with Auditory Processing Disorder to the movie night last month. They put captions on the movie and turned off a set of lights to help the kids be able to see the captions more easily. Jacob was so helpful and kind! Then, last night we went again and there was captions without us even asking. Really wonderful staff, all around. Highly recommend!!
zero stars. We came here a few minutes prior to one when open swim started there was a line but still the parking lot seemed pretty open. We waited almost 40 minutes in that line for the family before us to be the last one they let in because they were at capacity. There has to be a better way to know when you are at capacity then letting people wait 40 minutes in a slow line because the checkin process it snail slow then finally get there to hear they are at capacity. Our family traveled nealry 49 minutes to get here to spend 40 minutes in a lobby! We have been a long time thorebeckes pool patron and now you lost our family. Not that your business cares. Thank you!
Poor service, go to anytime fitness down the street, cleaner with better atmosphere.
| Sunday | 7:00 AM – 9:00 PM |
|---|---|
| Monday | 5:00 AM – 11:00 PM |
| Tuesday | 5:00 AM – 11:00 PM |
| Wednesday | 5:00 AM – 11:00 PM |
| Thursday | 5:00 AM – 11:00 PM |
| Friday | 5:00 AM – 11:00 PM |
| Saturday | 7:00 AM – 9:00 PM |
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