Waterpark at Grand Harbor Resort

About

The Waterpark at Grand Harbor Resort, located at 350 Bell St, Dubuque, IA, is an indoor waterpark offering a variety of attractions for families. It features multiple water slides, a lazy river, activity pools, and a hot tub, providing year-round entertainment regardless of the weather outside.

The water in the main pools and attractions at the waterpark is generally maintained at a comfortable 84 degrees Fahrenheit (29 degrees Celsius). The hot tub typically features a higher, relaxing temperature.

What are people saying (AI review summary)? The reviews present a mixed but generally negative experience. While some guests praised helpful and professional staff, particularly night staff and those interacting with children, and appreciated the good location with a river view, significant issues were reported. Common complaints include the urgent need for renovation in both the rooms and the water park, citing holes in carpets, peeling wallpaper, and an outdated feel. Guests also experienced uncomfortable beds, poor pillows, and a cold, horrible breakfast for which staff were reportedly rude when approached. Staff experiences were inconsistent, with day staff described as very rude and even yelling at customers. The water park, despite being enjoyed by children, was noted for incorrect opening times, overcrowding, and the presence of adults bringing alcohol. Overall, despite some positive staff interactions and location, the recurring problems led to a largely negative recommendation.

Location

Gallery

Amenities

• Good for Children
• Accessible Entrance
• Accessible Restroom

Reviews

Listing Reviews