Sports Activity Location
Community Center
Event Venue
Health
Swimming Pool

Wiscasset Community Center

242 Gardiner Rd, Wiscasset, ME 04578, USA

72 Reviews

About

Pool and gym featuring swimming lessons for kids, plus after-school activities and yoga classes.

The Wiscasset Community Center usually maintains its lap pool temperature between 80-82 degrees Fahrenheit, while the therapy pool is kept warmer, typically in the range of 90-92 degrees Fahrenheit.

What are people saying (AI review summary)? The overwhelming majority of reviews express strong dissatisfaction with the staff's conduct, particularly the front desk woman, who is repeatedly described as rude, passive-aggressive, nasty, and unwelcoming, especially towards families and children. Patrons report being subjected to hostile interactions, including interrogation and disrespectful treatment, which creates an unpleasant and unwelcoming atmosphere. Similar negative experiences were occasionally noted with a swim coach and lifeguards. In contrast, one review offered positive feedback, praising the swimming instructors as professional and friendly, the facility as clean, and describing the receptionist and cleaning staff as warm and helpful.

Location

Gallery

Amenities

  • Accepts Credit Cards
  • Accessible Entrance
  • Accessible Restroom

Reviews

Listing Reviews
Aryn Ducharme April 12th, 2025
Aryn Ducharme

We come for my kids class every week and every time that front desk women is passive aggressive and rude. God forbid you have to ask a question. She is the FIRST person people talk to when they walk in her attitude should be more welcoming.. everyone else is nice though

Tiffany Gagne March 1st, 2025
Tiffany Gagne

I typically don’t review, but the most recent experience here was extremely unpleasant due to the woman working at the front desk. She was rude and downright nasty. It was my apparently incorrect assumption that this was a place where families were welcome. Unfortunately this doesn’t seem to be the case. She basically followed my husband and children around barking out orders to follow the rules (none had been broken) which we have no problem with, but her demeanor was downright nasty. We will just go to the YMCA from now on where children being present are not an issue. Especially when they are well behaved. It’s disheartening that a community center would treat members of the community with such disdain. We have patronized the community center countless times in the past with no issues, but it seems that this is no longer a welcoming community environment. If you do choose to go and have your children with you, be prepared for the staff to chaperone your every move so that you don’t put a foot out of line.

Katie Kotow March 28th, 2024
Katie Kotow

The front desk woman and the swim coach are incredibly rude and passive aggressive. Literally interrogated me on why I was an hour early for my daughter’s swim lesson. EXTREMELY unprofessional!! It blows my mind that they work with the public and children. Do better WCC. Paying patrons come from all over to use this facility and deserve to be treated with respect and kindness.

Jill Shaw August 5th, 2023
Jill Shaw

It’s great if you don’t mind rude staff and a prison like environment. It starts the moment you walk in the door. The woman at the desk was extremely rude and just rattling off rules, and in such a hostile and unpleasant way. I wasn’t sure if this was a child’s birthday or jail intake. The life life guards were a smidge better but all around unfriendly and unpleasant. The pool was nice and a cute set up for a party if you want to be treated poorly and spoken to like you’re 5. The woman cleaning, she was nice and helpful.

Stephanie Grant April 6th, 2020
Stephanie Grant

My son took his first swimming lessons here. The instructors are professional, friendly and knowledgeable. The staff, including the receptionist is warm and welcoming. The facility itself is clean and well maintained.

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Opening Hours

Sunday Closed
Monday 5:00 AM – 8:00 PM
Tuesday 5:00 AM – 8:00 PM
Wednesday 5:00 AM – 8:00 PM
Thursday 5:00 AM – 8:00 PM
Friday 5:00 AM – 6:00 PM
Saturday 8:00 AM – 4:00 PM
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