About
Informal indoor water park for kids, featuring themed pools and waterslides.
While specific temperatures are not publicly listed, the pools at Hershey's Water Works are heated to a comfortable level, designed for year-round enjoyment for all guests.
What are people saying (AI review summary)? The establishment generally receives positive feedback for its indoor pool complex, which is enjoyed by all ages with features like splash pads, a zero-entry pool, and water slides. Staff are often described as friendly, and the Cocoa Cabana restaurant is praised for its delicious food, good prices, and beverages. Towels are provided, and a jacuzzi is available for relaxation. However, there are significant issues, particularly with the fitness center, which is criticized for being excessively hot due to a lack of fans and poor temperature regulation, along with some broken or lacking equipment. A major concern also arose from an unexpected and unexplained early pool closure, leading to guest disappointment and a lack of compensation.
Location
Gallery
Amenities
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Accepts Credit Cards
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Accessible Entrance
Reviews
Listing Reviews
November 2nd, 2023Jennifer Cook
We went during the week in October when it wasn’t crowded. My 2.5 yr old really enjoyed the splash pads as well as the pool. I liked the zero entry pool for little ones. When you first walk in the place it feels really warm. The big pool water is also warm but the splash pad area is kind of cold but not freezing. They provide towels and at the cabana I shared chicken tenders and fries with my little one. Good value for staying put and not having to cut short on the fun.
January 11th, 2024T S
FITNESS CENTER- PROS: There is a variety of equipment, weights, etc. which is excellent. There is a towel bar, water dispenser, TV, and nonstop playing music. ( I used my headphones) CONS: Two Pelton bikes - Handle bar broke on one, the other wobbled. Reported both to the front desk. The spin bikes have no phone or water holders. There are no fans, and the heat was full force. It was so hot that everyone I saw in the fitness room looked like they were in a sauna. I was so overheated that I only made it through 55 minutes of cardio before I called it a day. I wouldn't use it again unless the heat was regulated appropriately for a gym.
August 23rd, 2023Marlene Cabral
Very nice place to relax after a sunny crowded day at the park. They have a jacuzzi 😉. The food is good and the prices too.
April 15th, 2023Life with Fritzi!
The best indoor pool in the area. The staff are so friendly and so sweet. The splash pond and activity pool for the little ones is so awesome, and your kiddos will love it. Your older children and adults will love the water slides and the pool, It's lots of fun. I love the Cocoa Cabana restaurant and bar. The food is very delicious and the adult beverages are very good. This is a fun place to be for children and adults. 🤎🍫
June 22nd, 2024Tara Gigandet
Check in is 4pm at the hotel after an hour or so we decide to go to the pool, spend 15 minutes there then they close the entire pool and kick everyone out. No answers as to why the pool closed from any workers there or the front desk. Pool is supposed to close at 9pm and is a huge reason people even stay at your hotel. At least tell people who ask why you closed or what happened and no offer of compensation to make up for a ruined Saturday evening for our family?
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Opening Hours
| Sunday | 10:00 AM – 9:00 PM |
|---|---|
| Monday | 12:00 – 8:00 PM |
| Tuesday | 12:00 – 8:00 PM |
| Wednesday | 12:00 – 8:00 PM |
| Thursday | 12:00 – 8:00 PM |
| Friday | 10:00 AM – 9:00 PM |
| Saturday | 10:00 AM – 9:00 PM |
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