Kishwaukee Family YMCA

About

Community center with an array of programs, including fitness classes, swimming, and childcare.

The Kishwaukee Family YMCA typically features a Lap Pool, generally maintained at a comfortable temperature suitable for competitive and recreational swimming (often around 80-82°F or 27-28°C), and a Warm Water Pool, kept at a higher temperature ideal for therapeutic exercises, lessons, and family recreation (frequently around 86-90°F or 30-32°C).

What are people saying (AI review summary)? The reviews for the YMCA are mixed. A significant negative point is a serious complaint regarding a racist incident that was allegedly poorly handled by management, leading to a member's cancellation due to perceived inaction and dismissal. Additionally, multiple reviews criticize the limited and inconvenient availability of the pool, often due to classes, and some find the gym overpriced. On the positive side, one reviewer retracted an initial negative comment to praise a specific staff member for excellent customer service, and another highly recommends the gym as 'nice' and offering many unique amenities compared to competitors.

Location

Gallery

Amenities

• Good for Children
• Accepts Credit Cards
• Accessible Entrance
• Accessible Restroom

Reviews

Listing Reviews

July 24th, 2025

Nina James

This post is long overdue. My mother and I walk and jog the track here. One day, a hockey game was going on. As we walked past, an older teenage kid yelled out to his friend to get his attention, then made monkey sounds. I stopped to see which kid it was, but I only heard a name being called. I spoke out about it aloud for whomever to hear. I went to the manager who directed me to the director of sports. I demanded action be taken to teach this kid a lesson. NOTHING was done about it. Nobody got back to me on the result of this incident. I had to track the director down in person. The director "supposedly" spoke to the coach. I was lied to and given a sorry excuse on why the boy did it. Something else should have been done. I pay my membership for this behavior to be brushed off. His parents are proud, I'm sure. I doubt he would have made those sounds to a man. Low and cowardly to target an elderly woman especially. Shame on the Y. I will be keeping my money from now on and going elsewhere.

June 25th, 2025

Dana

Just had to cancel my membership for this gym. I liked it, it was alright. Overpriced. The big issue for me was the lap pool. It was hardly ever opened, and only opened at times not ideal to those who are busy early morning.

January 18th, 2025

Steven Mcintyre

I posted a bad review on the ymca about how Zachary didn’t want to help me with a return for a late fee that was charged to me. I have to admit my mistakes when I was wrong, and after deeper investigation Zachary was right,and my bank was responsible for me having a late fee, not the YMCA . So I apologize for my misconceptions of Zachary and your customer service skills. Zachary is a great staff member. 👍

December 7th, 2024

William Taylor

No idea why the hate, this is a nice gym! And they have a lot to offer that no one else does. Seriously take a tour of this place and you will realize you should not go to another gym in the area.

November 1st, 2024

Tiffany M

yes, I have to give some advice to the gym, but one thing I don't like is that there is almost no time to use the pool. We are usually told that we can't use the pool during classes.