West Plains Civic Center

About

Multiple-use complex with an indoor pool, a gym, and an arena hosting concerts, events and plays.

The aquatic center at the West Plains Civic Center features both indoor and outdoor pools for recreational use. While specific, daily updated pool temperatures are not publicly listed, such facilities generally maintain water temperatures at comfortable levels, typically ranging from the low to mid-80s Fahrenheit (approximately 27-29°C), suitable for general swimming and aquatic activities.

What are people saying (AI review summary)? The reviews for the facility are mixed. Many visitors praise it as a nice, well-built facility, highlighting its organization, easy navigation, and the variety of programs offered. It's also recognized as a host for popular events, including the free Ozark heritage festival with music, performances, vendors, and cooking demonstrations, as well as concerts like The Ozark Mountain Daredevils & 38 Special. Specific staff members, Heath and Riley, received commendation for their outstanding service, helpfulness, and diligence in the gym and pool areas. However, significant concerns were raised regarding maintenance and cleanliness. Several reviewers noted persistent problems with the Jacuzzi being frequently closed due to a lack of disinfectant, and ongoing temperature issues with both the pool and hot tub, often finding them too cold for therapeutic use, with these problems remaining unresolved for extended periods. Some attributed these issues to the management by seemingly new college students.

Location

Gallery

Amenities

• Accepts Credit Cards
• Accessible Entrance
• Accessible Restroom

Reviews

Listing Reviews

June 16th, 2025

Day Braeburn

The fitness and aquatic center are managed by college students who are seemingly new to any workplace responsibilities. The result is that the premise is filthy and the Jacuzzi is always closed because disinfectant chemicals are not being added as frequently as needed.

June 4th, 2022

Myron Jackson

Very nice facility. Offers a lot of programs. It also is the center of the old time music Ozark heritage festival in June each year. It's an amazing collection of performances and events. Admission is free. It's a great way to hear great music and see many traditional entertainment methods. Also good vendors and cooking demonstrations!

January 26th, 2025

mark clinton

Constantly having temperature problems with the pool and hot tub .Hot tub has been below 96 degrees for a month now. I use it for medical purposes and in order to be therapeutic it has to be 102 or above. I could understand things needing fixing but it’s been a month now and still not getting resolved

April 6th, 2024

Sarah Jones

Awesome!!! Loved The Ozark Mountain Daredevils & 38 Special concert. I've seen 38 Special here before back in the late 80's/early 90's. They just get better with age. We had great seats on the floor but it seemed all seats and in the risers got a good show.

July 30th, 2021

Brandon

Very organized and clean. The layout is easy to navigate and the recognition of athletic ability display case is great! It is a well built infrastructure. As I generally use the gym and pool I would like to commend Heath and Riley for their outstanding service as well as phenomenal personalities! They are very helpful, kind, and diligent with their work. I highly recommend this place and getting a membership here as I will be also. Lord bless this building, business, and all who are emoloyed as well as come and go here in the name of Jesus Christ. Amen!