About
This fitness center features a swimming pool along with a racquetball court and an indoor tennis court.
While specific daily temperatures may vary, The Alaska Club facilities typically maintain their lap pools in the range of 80-82°F (26.7-27.8°C) and warmer activity or family pools around 88-90°F (31.1-32.2°C) for comfortable use.
What are people saying (AI review summary)? text: "People say this gym offers a variety of equipment, including treadmills, weight machines, and a pool, and has friendly staff.\n\nOther reviews mention the facilities can be poorly maintained and the equipment can be broken." language_code: "en-US"
Location
Gallery
Amenities
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Accepts Credit Cards
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Accessible Entrance
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Accessible Restroom
Reviews
Listing Reviews
August 8th, 2025Hammond Fam
We signed up with Alaska Club South. We explained to the rep that we were only interested in being able to work out with our three girls, 6, 8, and 10. He gave us a tour and told us what we could do with the kids. Not much but it was enough. He said East had more for the kids to include the track. We toured East the next day. Again we specifically said we were only interested in things we could do with our daughters. Again we were told we could use the track. This was huge for us as we wanted someplace to walk in the winter. The second day we used the track some guy walking around with a clipboard stopped me while running to catch up to one of my girls. Turns out he was the CEO. Robert. I was already irritated that he stopped me from catching my daughter and interrupted the fun we were having. Then he is surprised that I am not happy to be talking to him. He said our kids are not allowed on the track. No one under 12 is allowed on the track. The only place kids can go is the play room. The whole reason for us to sign up is to get our girls off their butts and get moving. He said that we had to stay with the girls if we wanted to use the track. We can’t run on our own. Later after he talked to some staff he came up to me. I said that when he stopped me I was running to catch up with one of our girls. He said in a disparaging tone, “I didn’t know you were trying to do that.” What I heard is, “yeah, that’s a lie”. The irony is that the only time I didn’t know where she was and what was happening was when he stopped me to tell me I had to stay with her. At that point my whole family was together except the youngest. She was doing a lap all on her own because Robert stopped me and wouldn’t let me go after her. He caused the very thing he was trying to tell me I couldn’t do. Before he stopped me I knew where she was at all times and knew what she was doing. Fortunately this happened within the first 14 days of our membership and we were able to cancel it without a penalty. The CEO, Robert, has no idea how irritating it is to interrupt someone in the middle of their workout. He also didn’t seem to care if you cancel your membership because of his actions.
August 30th, 2025nitanita
This is the worst of the Alaska clubs and I've seen so far the staff is on their phones don't greet don't say anything to you and they don't care about helping you or greeting you as you walk through the hall. they see that you look lost and they don't bother to ask if you need any help. I had to keep going to the membership office with the very tall white guy to ask questions because i was lost and he seemed so irritated that I was asking him for his help. I told him it's my first time being at this location. he just was sitting there not wanting to get up off his phone. to know to be fair he did walk me to the women's locker room but i had to go back again and he had an attitude about it the layout here is really weird there aren't any maps to tell you where anything is there's no visuals so you know where to go at least. they can have TV monitors or something to direct you to where things are in this weird layout. You have to go upstairs to the cardio and weight equipment but that's not enough you have to keep Crossing through all these different rooms to get to what you want to do you have to walk past all these people and cross through people who are going around and around on the indoor track just to get to the weight machines and then they've got the weights all disorganized arms and legs and chest and everything is just mixed all in together the cardio machines are off to themselves. there weren't any towels left so we have to walk all around to the different bins to trying to find towels. There wasnt enough disinfectant spray either. I don't think there is anyone managing this facility, it's poorly run. When you go into the women's locker room that's all broken up weirdly too the bathrooms are separated off in a cramped front space and you have to go around the wet slippery floor to all the different compartments for the lockers and sauna. everything seems so hidden and there's no one monitoring the floor or putting up wet floor signs people's slosh their water all over the locker rooms. the water pressure in the bathroom is poor so it's hard to flush the toilet or wash your hands they don't seem to give any you know what's at this place. There were loose children running around all over the place even upstairs in the weight area where the equipment is not child friendly. I told them it was my first time at this location no one offered to give me a quick tour or anything the water machine the fill up your water bottle was in the hidden place way across the track upstairs I tried to call in advance to see what kind of snacks that they had to see if it was like the summit location I'm a girl couldn't even tell me what they sell.. when I got there I saw that the snack coolers and stuff is right in front of her I don't understand the laziness. Noone gives a damn. Also there was no air conditioning or ventilation in this entire building I was sweating to death all over the place because it was just hot like they had the heaters on in every room I went in the cardio room to work on I'm the machines I was down there touching the ceiling and I'm not even tall I'm under 5'5 even being that high close up to the ceiling I couldn't feel any air conditioning or fans or anything on. This building seems like a zoning and fire violation but maybe they don't have any rules here because it's alaska. I didn't see any emergency exits or windows that you could open to get air coming in. They also let people record and make videos in the middle of the weight room while people are trying to work out and people are in there making instagram videos and things in the damn workout area. I also called to see if there was a lost and found and the guy said no there wasn't he didn't even bother to see what I was looking for and I realized that there's no lost and found because the employees are other people are just stealing stuff out of the lockers.. why charge people a hundred and something dollars if you're not going to give a damn I was disappointed in this location.
August 14th, 2025Keanu Oliva
Updated Review: Upon requesting they fix their stair masters, they immediately got the three machines operational. They also called me to confirm they had fixed the machines. Not a lot of small businesses take action that fast to satisfy their customers. This all took place within about 48 hours. So, Kudos to their team. I've been a customer of this gym for about 3 years now. Overall I have been happy with both their East & West gym location. Original Review: Please for the love of god fix your stair stepper machines at East location. Three out of the seven steppers (all on the left hand side) don't work. What is the point of having equipment that literally does not work and is broken? Sell some elliptical machines or something. (I left this review after getting frustrated that I had to hop on 4 different machines in order to begin my workout.)
June 18th, 2025Hina Kilioni
I pay over $200 for membership. I left out of town for work and returned to find my locker was cleaned out. I just began membership two months ago and I had my lock. The salesman that signed us up never mentioned a cost for locker use. All to come back and find they took all my belongings (my swim goggles, caps, knee brace, sandals, and more) and the front desk girl said they don’t keep things for long (and I know this means they take what they find). I was gone in a week and they didn’t hold my things for long enough. They wouldn’t throw brand new equipment (I just started swimming). At least make it seem like you guys don’t steal the belongings by giving at least two weeks before you all take them. Edit: called to cancel because of the $298 charge and them cutting my lock and taking my belongings. They’re charging me over $500 to cancel. They don’t even bother to ask why and what they could do better. No company policy on holding lost and found items, and the employee said things don’t usually stay in the bin that long…how can someone properly identify 3 swim goggles, 3 swim caps, a knee brace, leave-in conditioner, and other personal items? Usually this is because the employees take them. I recommend YMCA if you’re looking to swim. It’s only $6/swim as opposed to $180/mo.
June 30th, 2025Andrew Petty
I had high hopes for Alaska Club especially since this is the most expensive membership I’ve purchased, but my experience has been nothing short of disappointing. The operational problems are numerous, often leading to long waits for equipment that is frequently out of service. Additionally, the staff seem overwhelmed and unhelpful. Cleanliness is another major issue. The locker rooms and workout areas often feel neglected, with equipment not being properly sanitized and trash left lying around. I expected a clean and motivating environment to work out in, but unfortunately, that has not been the case. Overall, I cannot recommend Alaska Club at this time. I really wish they had LA Fitness here, best gym ever and I only paid $30 a month for a better experience than what I’ve experienced.
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Opening Hours
| Sunday | 8:00 AM – 7:00 PM |
|---|---|
| Monday | 5:00 AM – 9:00 PM |
| Tuesday | 5:00 AM – 9:00 PM |
| Wednesday | 5:00 AM – 9:00 PM |
| Thursday | 5:00 AM – 9:00 PM |
| Friday | 5:00 AM – 9:00 PM |
| Saturday | 8:00 AM – 7:00 PM |
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