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Healthtrax Fitness & Wellness

155 Ashley Ave, West Springfield, MA 01089, USA

137 Reviews

About

Family-friendly chain fitness center offering classes, a pool, personal training, and a basketball court.

The facility maintains its lap pool typically between 79-81°F for comfortable swimming, while the warm water therapy pool is generally kept warmer, between 88-90°F, ideal for relaxation and therapeutic use.

What are people saying (AI review summary)? Healthtrax elicits a range of feedback, with many members appreciating its welcoming, inclusive, and often relaxing environment, along with a good variety of workout options. Personal trainers, such as Ben and Dan, receive high praise for their expertise, personalized plans, and ability to motivate and boost confidence. However, a significant number of concerns revolve around the facility's condition, including old, squeaky, or broken equipment, and cleanliness issues like filthy carpets and water-stained ceilings. Other negative points include unbearably hot conditions in the summer due to poor circulation, limited staff presence, and criticisms of the pricing structure.

Location

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Amenities

  • Good for Children
  • Accepts Credit Cards
  • Accessible Entrance
  • Accessible Restroom

Reviews

Listing Reviews
Cullen _ September 6th, 2025
Cullen _

I've visited a variety of gyms and this one by far is definitely on the more relaxing side of things. The equipment can be a bit squeaky, and I do wish I could've negotiated price a bit more. But it's a clean quiet environment, there's a variety of equipment for the casual lifter, enough to satisfy even more advanced lifters. And the amenities I'm sure make up for a lot of it also. I recommend this gym to anyone looking for a switch up in environment.

David Horton September 18th, 2025
David Horton

Absolutely unbearably hot in the summer. Unable to breath with no circulation whatsoever in the dead heat. Many machines don't work and seem to linger without being repaired. There is usually one person working at the front desk and other than trainers no employees are present to report concerns to. Predatory pricing structure like most gyms.

Tara Cataloni April 9th, 2025
Tara Cataloni

Ben is an outstanding personal trainer who truly knows his craft. He created a personalized strength and conditioning plan that carefully considered my old injuries. within just two weeks, I noticed a real improvement in my mobility and a significant reduction in aches and pains. Highly recommend Ben for your personal training needs!

Louisa Antonio November 3rd, 2024
Louisa Antonio

I’ve been a member here for over a year now, and the thing I love most about Healthtrax is that there’s such a variety of ways to workout and stay active there! I do think there are a few machines that have been in need of a fix for a little while now. But that being said, the over all environment at Healthtrax is very welcoming, especially the coaches! My coach is Dan, and I’ve been working with him since I joined. He’s got such a natural ability to make people excited to workout! He’s always coming up with new activities to do and he’s really boosted my confidence as a gym goer! Plus, he’s always having fun, which makes the people he works with have a great time too! All of the coaches are wonderful, and I know I can go to any of them if I’ve got a question about a certain workout move or machine. I recommend Healthtrax to all of my friends, it’s definitely the best gym environment I’ve been in. If you’re looking for a fun and inclusive gym, Healthtrax is the way to go!

Wayne Perkins August 8th, 2025
Wayne Perkins

Went there once. The machines look like from 1980. The carpet is filthy, and torn, the ceiling is water stained

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Opening Hours

Sunday 8:00 AM – 1:00 PM
Monday 5:00 AM – 9:00 PM
Tuesday 5:00 AM – 9:00 PM
Wednesday 5:00 AM – 9:00 PM
Thursday 5:00 AM – 9:00 PM
Friday 5:00 AM – 7:00 PM
Saturday 7:00 AM – 5:00 PM
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