Community center with a gym, pool, basketball courts, and a range of classes, plus child care.
The indoor lap pool at the York JCC is generally maintained at a comfortable temperature of approximately 82 degrees Fahrenheit (27.8 degrees Celsius). Information on specific temperatures for the seasonal outdoor pool is not consistently provided.
What are people saying (AI review summary)? The JCC receives mixed reviews, highlighted by strong praise for its diverse facilities and programs, but also significant criticism regarding management and, notably, past child safety protocols. Positively, members commend the well-equipped and high-tech gym, swimming pool (with open swim and lessons), various fitness classes, and family-friendly amenities like babysitting options, extended hours, and a nice café. Specific staff members, including Miss Warkenda, Holly, Braxton (for kids' programs), and Miss Diane & Miss Amy (for the SEY preschool program), are highly praised for their excellent care and effectiveness in preparing children for school. The JCC is described as having a welcoming atmosphere and friendly people, with high anticipation for its daycare facility and its enriching activities. However, a major concern raised pertains to a serious child elopement incident from a summer camp three years prior, which exposed critical flaws in child safety protocols, staff training, communication during drop-off/pick-up, and the handling of distractions. While the JCC has since updated its security system, the review stresses the need for continued focus on stricter policies and enhanced staff training to prevent future occurrences. Additionally, some members report consistently rude staff and a management perceived as focusing on unwarranted charges and membership cancellations over quality service and member retention.
Reviews
Pros: * Pool, & gym * fitness classes * swimming lessons & open swim * kids summer camps discovery & J camp specialty camps * Miss Warkenda, Holly & Braxton are great with the kids & offer great programs too throughout the year * SEY program (preschool) is phenomenal especially the caring, wonderful teachers my kiddo had. Miss Diane & Miss Amy really prepared my kiddo for Kindergarten & beyond. We ❤️ & will miss them next year. Now the Cons: Reason for 3 star review. * My main gripe with the JCC & why I'm giving them 3 stars is bc they need better procedures/protocols/communication/staff training put in place for the 1 hr summer camps in the gym in regards to pick up & drop off & in general in regards to child safety, elopement. They should be emailing each family before camp to touch base with them in regards to said protocols. Each child & parent should be checked in & checked out on a clipboard etc. If families have any questions for JCC staff that are pressing & time sensitive they should wait until all children are picked up 1st before approaching staff to avoid distracting staff. If questions can wait & aren't urgent that emailing is preferable. The end of camp is not the time to be having conversations that can cause distractions & prevent staff from properly doing their jobs. THE CHILDREN SHOULD ALWAYS COME FIRST!!!! ALWAYS. No exceptions. CHILD SAFETY SHOULD HAVE BEEN PARAMOUNT FROM THE GET GO! If they had stricter polices, & protocols put in place my kid would have never made it out of the gym. I wasn't late for pick up & showed up when camp was supposed to end only to find him missing, jcc staff confused & lacking an apology or explanation bc they never noticed he was missing in the 1st place, & finding out on my own that they ended camp early without notifying parents. Apology & explanation came the next day though. Apparently "lack of sleep (3 hrs) & parents distracting staff" as the reason this happend. How does a 3 year old make it past 1 staff member let alone 6 & end up in the parking lot without someone noticing? This should have never happend. 3 gym staff/3 front desk staff. He could have gotten hit by a car. Disclaimer: This incident happend 3 years ago & was not recent. The JCC has since updated their security system & I'm hoping they made improvements to keep kids safer. I'm not sure what improvements they've made but... it goes without saying that it seems to me that the JCC needs to focus on more staff training, having stricter protocols put in place.
I really appreciate the range of services and facilities at JCC York. The babysitting option and extended hours are incredibly helpful for families like ours. Their gym is well-equipped and convenient, and we especially enjoy using the swimming pool during the open hours on weekends—it’s a great way to spend family time. The café is a nice bonus; it’s a comfortable spot where I can even get some work done when needed. One of the biggest reasons we love JCC is their daycare facility. My daughter is currently on the waitlist, and we’re eagerly looking forward to her admission. From what we’ve seen, they offer a variety of enriching activities for children aged 3 and up, which makes us even more excited for her to join. Overall, JCC York has created a welcoming environment that supports both parents and kids with thoughtful amenities and programs.
This gym is the most high tech cutting edge fitness facility I have ever been in.iIf I lived in York I would join today. So incredible. Thank you very much for such a quality facility.. The sculpture in the lobby touches me to the core.
It's a really nice place. The people are all really friendly. It's a very welcoming atmosphere.
I have some information that will make you very happy!!! I strongly recommend saving your money and avoiding this establishment. Their staff is consistently rude to members, and the management seems more focused on imposing unwarranted charges and canceling memberships without notice than on providing quality service or maintaining customer relationships and member retention.
| Sunday | 8:00 AM – 5:00 PM |
|---|---|
| Monday | 5:00 AM – 9:30 PM |
| Tuesday | 5:00 AM – 9:30 PM |
| Wednesday | 5:00 AM – 9:30 PM |
| Thursday | 5:00 AM – 9:30 PM |
| Friday | 5:00 AM – 6:30 PM |
| Saturday | 8:00 AM – 5:00 PM |
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