Laid-back fitness club featuring dozens of cardio machines plus strength equipment, group classes, a pool and a smoothie bar.
Specific pool temperatures for this LA Fitness location are not consistently published online. LA Fitness pools generally aim for a comfortable temperature for lap swimming, often maintained within the range of 80-84°F (26-29°C), with whirlpool spas typically warmer.
What are people saying (AI review summary)? text: "People say this gym offers a wide range of equipment, including a sauna, spa, lap pool, and juice/smoothie bar, and is clean and comfortable.\n\nOther reviews mention the customer service can be unhelpful and the management can be dismissive." language_code: "en-US"
Reviews
Decided to try out the free three day pass by signing up online. Before arriving I called to ask if they provided locks in their locker rooms and towels. While on the call I was transferred to Victor who kept wanting to keep me on the phone by asking me questions about how I’ve heard of LA Fitness, and more sales-type questions. As someone who isn’t sure if I wanted a membership since I’d never walked foot into this facility I was immediately thrown off by how unhelpful the call was and by how much it felt like a money-grab. A little while later I walk in and Victor is there speaking to me in a condescending and antagonistic tone. He mentioned that I hung up on him which is true because I didn’t feel comfortable answering any more personal questions about myself. This whole interaction left a sour taste in my mouth. After around 20 min of walking around to explore the equipment, amenities, and try out the treadmill I left. The lack of locks in the locker room is concerning, the equipment was old and rusted, and the whole place looked old and sad. The customer service was horrible and I do not plan on returning to complete the rest of the free pass as it’s 100% not worth it. I’d recommend investing in a gym and wellness facility where they actually care about the individuals that walk in and their fitness goals. And also a place that maintains their facility.
Great facility and staff! So much variety of equipment and space to workout without someone right on top of you waiting. Victor was a great help, letting me try the gym for free for a few days before making a decision. Really liked how laid back but also very helpful he was!
Review for LA Fitness – Round Rock, TX When I first joined the LA Fitness in Round Rock, my experience seemed promising. The facility was clean, the equipment was well-kept, and the staff initially appeared professional. I signed up for a membership with the intention of bringing my elderly mother, who cannot drive, so I would always be accompanying her. After discussing the situation with the manager, we agreed to put the membership under my name for convenience. Unfortunately, just a week after signing up, my mother was placed on hospice care. Given the sudden and serious nature of her condition, I reached out to cancel the membership and request a full refund. What followed was one of the worst customer service experiences I've ever encountered. Despite explaining the situation and providing documentation showing my mother was on hospice, LA Fitness corporate and the local location only agreed to refund one of the three months charged. I made multiple calls, provided all required proof, and even visited the gym in person—only to be met with indifference and a complete lack of empathy. The same manager who originally signed me up suddenly became dismissive and unhelpful. It felt like, once he had secured his commission, he no longer cared about the customer or the situation. I work in the service industry myself, and I know what good customer care looks like. This was the opposite. During an already heartbreaking and stressful time in my life, LA Fitness chose to make things harder rather than showing basic decency and understanding. Because of this experience, I would never recommend this gym—or this company—to anyone. Compassion and respect matter, especially when someone is going through something as serious as a loved one entering hospice. LA Fitness failed in every possible way.
Pretty gross on the restroom, sauna, shower and pool side of things here. Facilities look to be in great condition but man those restrooms are a horror. The smell is unbelievable. Golds gym is definitely way way cleaner than this. Front desk guy is pretty creepy too with they way he likes to interrogate people. Dude is better at making people uncomfortable unfortunately.
I have been part of personal training program at LA fitness from last one year. I attend Zumba classes as well. Experience at this club has been amazing. I lost extra fat and weight. Have gained muscle mass, biceps/triceps in shape. Staff is very friendly and eager to answer all your questions. Love the milieu, made lot of friends too. Thanks for all the support
| Sunday | 8:00 AM – 8:00 PM |
|---|---|
| Monday | 5:00 AM – 11:00 PM |
| Tuesday | 5:00 AM – 11:00 PM |
| Wednesday | 5:00 AM – 11:00 PM |
| Thursday | 5:00 AM – 11:00 PM |
| Friday | 5:00 AM – 10:00 PM |
| Saturday | 8:00 AM – 8:00 PM |
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