Aqua-Tots Swim School Wheaton, located at 1245 Butterfield Rd, Wheaton, IL, is a dedicated facility offering comprehensive swim lessons for children of all ages and skill levels. They focus on teaching water safety and swimming proficiency in a fun, safe, and structured environment, with certified instructors and a variety of programs designed to build confidence in and around the water.
The pools at Aqua-Tots Swim School Wheaton are consistently maintained at a comfortable 90 degrees Fahrenheit (approximately 32 degrees Celsius) for the comfort of all swimmers.
What are people saying (AI review summary)? Aqua-Tots receives predominantly positive reviews, with many parents highly recommending the swim school. Instructors are frequently praised for being amazing, friendly, patient, and effective in helping children gain water confidence and develop essential swimming skills like diving, kicking, and jumping. Several reviewers specifically commend instructors like Abbie for their significant positive impact, making classes fun, safe, and encouraging. Parents appreciate the small class sizes, individual attention, consistent feedback, and professional communication, noting that their children often enjoy and look forward to lessons. However, one strongly negative review details a frustrating experience where a child made no progress over two years in an entry-level course due to constant instructor turnover, lack of consistent guidance, and an absence of clear goals or feedback. This review also criticized poor customer service regarding evaluations (child deemed advanced but not moved up) and an inflexible disenrollment process, leading to accusations of unprofessionalism and a lack of accountability.
Reviews
Aqua-tots is a great swim school. My 3 year old daughter really enjoys coming here and is looking forward to come for her classes. All the instructors are amazing, friendly and know how to interact with the kids. We have been coming here for 3 months already. My daughter become very comfortable around water, learned how to dive, turn and kick. They have classes different levels and class sizes are small, so each child gets attention. I highly recommend this school.
A few months in and things have been great. Consistent feedback immediately after every class, all instructors have been great with our kids and the entire staff has been professional in all communications.
Worst Experience Ever - Do Not Recommend! I can’t even begin to describe how frustrating my experience at this swim school was. After enrolling my child in their program and spending TWO YEARS in an entry-level course, there was absolutely no progress. The school had constant turnover in instructors, which led to a lack of consistency and zero clear guidance on what my child needed to do to move up to any level beyond the entry course. Despite the fact that we invested so much time, we never received any concrete goals or feedback on how to help my child progress. After finally scheduling a 1:1 evaluation lesson, they claimed my child did a great job and was even advanced in many skills. However, they still refused to move him to the next level, which made absolutely no sense. To top it all off, when I tried to use my makeup days to continue the lessons and get him to the next level, they refused to accommodate it. Instead, they required me to make a special trip within a narrow 3-hour window to stop payments and disenroll, or they would continue charging me. This school took zero accountability for their lack of progress and poor customer service. Save yourself the frustration and find a swim school that actually cares about your child’s development and treats you with respect. Highly unprofessional, and I would not recommend this place to anyone.
Aqua Tots is a great local swim school that has been recommended by many to us. We’ve been coming since our daughter was about 16 months old. The teachers have gotten better the longer we’ve stayed. Abbie has been a great swim instructor for our daughter for about 2 yrs. Abbie has helped our daughter gain the confidence and courage a young swimmer needs to learn. We also appreciate the extra effort in letting us know about her schedule. Over all a great experience for our now 4yr old.
Coach Abbie has been our child’s swim coach for about year, and I highly recommend her! Our daughter continually looks forward to swim lessons due to the positive impact Abbie has had coaching her. My husband and I have zero complaints and are so grateful to have Abbie as her swim coach! Abbie makes each class fun and safe — and patiently takes the time to help each child acclimate to the water. It took our daughter a bit a time to be comfortable jumping in the water — and Coach Abbie was very encouraging and helpful to help her achieve this. Fast forward - our daughter’s favorite part of swimming is jumping in! We have had great things to say about the experience at Aqua-Tots, thanks very much largely in part due to Coach Abbie!
| Sunday | Closed |
|---|---|
| Monday | 3:30 – 7:00 PM |
| Tuesday | 3:30 – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 3:30 – 7:00 PM |
| Friday | 3:00 – 7:00 PM |
| Saturday | 9:00 AM – 1:30 PM |
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