About
Norwood Heights Pool, located at 5622 Melstone Rd, Knoxville, TN, is a public, seasonal outdoor swimming facility. It serves as a community hub for summer recreation, offering a main pool often equipped with a diving board and a shallow end, suitable for families and individuals. It is operated by the City of Knoxville.
As a public, outdoor, seasonal pool, Norwood Heights Pool is typically unheated, with its water temperature naturally fluctuating based on ambient air conditions. Specific daily temperature information is generally not published or readily available.
What are people saying (AI review summary)? Reviews for this 'old neighborhood pool' are mixed, primarily due to its operating schedule and customer service. While one long-time patron defends its necessary closure in colder months due to water temperature, liability, and economics, multiple other reviewers expressed significant frustration and encountered an 'extremely rude' staff member when inquiring about swimming in November, even when air temperatures were warm. These callers reported being questioned aggressively about wanting to swim in November, despite the website potentially indicating otherwise. The pool is noted as members-only with private party options, and some reviewers anticipate a better experience during the appropriate season.
Location
Gallery
Amenities
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Accessible Entrance
Reviews
Listing Reviews
November 13th, 2021John Craig
Love the old neighborhood pool! It's a little rough around the edges, but it squeaks by year after year. There is no public (unheated) outdoor pool that is going to be open in November. Just because the air temp is 80 on one day does not mean that the water temp is even remotely close to that. Despite the economics of keeping a pool open through the winter while almost nobody is paying to swim, its also a considerable liability to have people swimming in water cold enough to induce shock or hypothermia. Looks like ya'll need a few more years of Uni lol. -Norwood Neighbor
November 7th, 2020Natalie Singh
I am a UTK student who was looking for any local outdoor pool that was open. I tried calling and the lady was extremely rude and said that the only place I was going to be able to swim this time of year is in Florida when it was 80 degrees and sunny out the whole day. I wasn’t trying to be rude but my friend and I were just looking for an outdoor pool and she had a MAJOR attitude.
November 7th, 2020Daelyn Anderson
The lady that answered the phone is VERY RUDE! She needs an attitude check or need to be fired. She questioned why I would want to swim in November yet it was 80 degrees outside and the website said it was open. She said and I quote, “ITS NOVEMBER, WHO SWIMS IN NOVEMBER?” when I called to ask if they had open swim.
January 12th, 2024Cheryl Hayden
Would have been a true experience with the weather and company I visited at the wrong time of year and I am sure it will be a better experience
July 25th, 2022Donna Mckelvey
Members only pool not very crowded private parties onn sunday from 6-9
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Opening Hours
| Sunday | 10:00 AM – 6:00 PM |
|---|---|
| Monday | 10:00 AM – 9:00 PM |
| Tuesday | 10:00 AM – 6:00 PM |
| Wednesday | 10:00 AM – 9:00 PM |
| Thursday | 10:00 AM – 9:00 PM |
| Friday | 10:00 AM – 9:00 PM |
| Saturday | 10:00 AM – 9:00 PM |
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