Western Inn Council Bluffs, located at 1842 Madison Ave, Council Bluffs, IA 51503, USA, is a budget-friendly accommodation offering basic amenities. It is situated conveniently with access to local attractions and highways, catering to travelers seeking an economical stay with standard motel features like free Wi-Fi and parking.
Information regarding the specific temperature of the pool(s) at Western Inn Council Bluffs is not readily available in public domain resources.
What are people saying (AI review summary)? This hotel is consistently described as a basic, budget-friendly option suitable for an overnight stop during a road trip, with easy check-in and working air conditioning. However, the most prevalent complaints revolve around significant cleanliness and maintenance issues. Guests frequently report worn-out towels and linens, dirty carpets, various stains, and a general state of disrepair in rooms and common areas, including the pool bathroom. Other concerns include slow-draining facilities, highway and train noise, basic breakfast often with expired items, and sometimes unhelpful customer service regarding cancellations. While some guests appreciate the low price and would consider staying again despite the issues, others strongly advise against it due to the poor condition and lack of cleanliness.
Reviews
A basic hotel, perfect for when you are driving across the country and just need some more to lay your head for the head. Check-in is easy with no hassles. The air conditioning works, and I didn’t have any issue dealing with noisy hotel guest on my hallway. You can expect the towels to be pretty thin or to find the hair in a random place or the find weird looking stains on the floor. I doubt the walls have been painted in 20 years, but it could be more like 40 years. But you get what you pay for. Decent breakfast spread. Waffles, cereal, bagels, yogurt. As someone else has said, no protein. But still good enough for a breakfast on the go. For $70 I’m grateful little hotels like this still exist for people like me who want a low price and somewhere to sleep overnight. Would definitely stay here again.
Overall, for the price, it's not bad for what it is. However, they really need to actually clean the place and update the towels and linens. While I was thankful for clean towels and linens they're were very worn out. The floors were very gross, I always wear flip flops (even on carpet) anyways but I didn't even set my bags on the floor. The carpets need some actual cleaning. There was also a giant brown spot on the ceiling, which maybe leak is fi, ed but why not paint that spot with kills at least or replace that spot so you know there's no mold. Toilets and tubs drained super slow. The pool itself was decent, but the shower/bathroom was absolutely disgusting. Rhe couch in the room should go to the dumpster it was nasty. The breakfast was basic (again for the price it was fine), but the milk was expired and the yogurt only had a day left. I wouldn't stay there again, but I didn't feel the need to try and cancel it and find somewhere else for just the 2 nights I was there.
I don’t have much to complain about. There is some cosmetic damage in the rooms, but they seemed clean enough. We made an unscheduled stop on our road trip to stay the night. For the price, you get what you expect. Decent bed, friendly enough staff, no obnoxious smells. It is right off the highway, and there seems to be a train crossing nearby, so we got noise from both throughout the night.
Booked a night for tonight. It booked it for a different day. Online it says I can cancel before a certain time. I call they say they’ll call me back. I wait no call so I call back they say I can’t cancel. I say I have proof. Don’t waste your time. Apparently this horrible establishment needs your money more than you do. Not the cleanest. Water pressure sucks. Used to be a decent motel
Look at guest photos and DO NOT stay here. It is not clean or safe. Make your reservations early and stay somewhere nice. Very old hotel I am surprised it passes any inspection to remain in business.
| Sunday | Open 24 hours |
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| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
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