The YMCA Healthy Living Center at 714 S Main St, Council Bluffs, IA, is a comprehensive community facility dedicated to promoting health and wellness. It offers a fitness center, group exercise classes, and extensive aquatic facilities, alongside youth programs and various community health initiatives.
The center features three pools: a lap pool typically maintained at 80-82°F, a warm water therapy pool heated to approximately 90°F, and a zero-depth entry family pool usually kept around 84°F.
What are people saying (AI review summary)? Reviews for the facility are mixed. Many patrons appreciate its convenient location, easy access to various programs and activities, and the warm, inviting heated pool which is great for water exercise and low-impact physical therapy. Members often describe the staff and other patrons as friendly and helpful, contributing to a positive atmosphere focused on health goals. However, there was a significant negative experience reported during a 'grandchildren day' event where staff, particularly a lifeguard, displayed an unhelpful and condescending attitude towards older grandchildren, making them feel unwelcome despite causing no issues. This negative encounter was severe enough for the patron to cancel all YMCA memberships, highlighting a need for improved staff demeanor and guest relations during family-focused events.
Reviews
The facility is close to my home. Easy access to all the programs and activities along with the heated pool which is my favorite. Friendly people who all have the same goal ... to get healthy.
It was bring your grandchildren day to swim and we had gone the year prior with no issues! My grandma brought us again this year and it seemed to be a huge issue to the lifeguard as well as some other staff because we were “a little older” we were not causing any issues no splashing or bumping into people just swimming around with grandma. After countless stares she comes up to me and says “ let her play with her grandkids or great grandkids” I’m like we are her grandchildren and then proceeded to give us attitude and to my grandma as if we were doing something wrong. We’re the only grandkids who visit and make time for her, and the only ones she knew she could count on being there like last year. My 13-year-old sister was even told by lifeguard (penny I believe) that they were “the boss.” I’m very upset on how it was handled and wish you guys would do better. I am so distraught about this whole encounter and will be ending my account with all YMCA locations immediately.
I just reached medicare age and I get free membership thru my insurance . Love the water exercise classes and everyone has been so helpful.
I am undergoing physical therapy for my chronic health issues and the pool is a great low impact choice.
The staff and members are so friendly. The pool is warm and inviting. It makes it easier to work out. Good Vibes.
| Sunday | Closed |
|---|---|
| Monday | 7:00 AM – 6:00 PM |
| Tuesday | 7:00 AM – 6:00 PM |
| Wednesday | 7:00 AM – 6:00 PM |
| Thursday | 7:00 AM – 6:00 PM |
| Friday | 7:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 12:00 PM |
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