Life Time

About

Gym with a cafe, an outdoor pool and spa, plus a mix of classes and personal trainers.

Life Time typically maintains specific temperature ranges for its pools: lap pools are generally kept between 78-82°F (25.5-27.8°C), while leisure or recreational pools are warmer, often around 84-88°F (28.9-31.1°C). Hot tubs are maintained at higher temperatures, usually 100-104°F (37.8-40°C).

What are people saying (AI review summary)? The provided reviews cover a range of experiences, from overwhelmingly positive to deeply negative. One review describes a positive encounter with an unnamed business that allowed the reviewer to use their parking lot to fix their car twice, praising their understanding. Another highly positive review details a 'life-changing experience' with a personal trainer named Nelly, who helped the individual overcome chronic knee pain, gain muscle, lose fat, and transform their overall health and mindset, highly recommending her for her expertise and compassionate approach. Conversely, multiple reviews express significant disappointment and frustration with 'Lifetime Fitness' locations. Complaints include an extremely difficult and unprofessional check-in experience at Lifetime Roseville, where an employee named Alec insisted on a privacy-invasive app download and driver's license scan for a guest, despite being able to check them in manually. Other Lifetime members reported a noticeable decline in front desk staff's customer service, noting a lack of warm greetings, respect, or smiles, making the club feel less welcoming than in the past. A guest pass user also encountered a rude and unhelpful front desk associate who killed their motivation, followed by management disorganization where a promised complimentary session was not recorded in the system. These negative experiences led to strong recommendations against the gym, with one user advising their sister to cancel her membership due to the 'subpar service' and 'damaging' staff behavior.

Location

Gallery

Amenities

• Accepts Credit Cards
• Accessible Entrance
• Accessible Restroom

Reviews

Listing Reviews

August 16th, 2025

Aibek Chynybekov

I am writing to express my profound disappointment and frustration regarding the exceedingly difficult and unprofessional check-in experience I endured at the Lifetime Roseville location. My visit as a guest with my sister, a loyal member, was completely derailed by an employee named Alec, whose uncooperative attitude and rigid adherence to an unnecessary process created a deeply negative impression. Alec insisted that I download the Lifetime app and provide highly sensitive personal information, including a scan of my driver's license, to be granted entry. When I expressed my legitimate concern with this requirement, he casually admitted that he had the ability to check me in without the app but refused to do so. This act of deliberate obstruction, forcing an inconvenient and privacy-invasive procedure on a guest, is completely unacceptable and frankly, disrespectful. This is not the level of service one would expect from an establishment that prides itself on being "high-end." My experience exposes a stark contradiction between your brand's reputation and the reality of its operations. The check-in process, which should be a seamless and welcoming step, was instead turned into a frustrating hurdle by a single unhelpful employee. As a direct result of this experience, I have advised my sister to cancel her membership. I am writing this to help your brand by making you aware of this issue. I believe it is important for potential customers to know about the quality of service they can expect. I will be sure to share this account of your subpar service with my network, ensuring others are aware of the discrepancy between your reputation and the actual guest experience. I expect that you will take immediate action to address this issue with your staff, as this kind of behavior is damaging to your brand's integrity.

August 6th, 2025

Jarod Culler

Never been inside, but my car has broken down twice near it and both times I was able to coast into their parking lot to fix it. They've never had me towed away or made me leave before fixing it and leaving on my own. 10/10 would break down here again.

July 6th, 2025

Rumeet Randhawa

Life-Changing Experience with Nelly – The Trainer Who Gave Me My Life Back Working with Nelly has truly been life-changing. When I first started training with her, I was struggling with major knee pain and felt completely stuck. I couldn’t work out the way I used to, and I was afraid I’d never be able to get back into shape again. From day one, Nelly listened carefully to my concerns and never made me feel limited. Instead, she helped me find strength I didn’t know I still had. She pushed me in the best way—motivating, compassionate, and always focused on progress. She carefully modified every workout to meet me where I was, and over time, those small steps turned into huge results. Thanks to her expertise, encouragement, and dedication, I’ve lost fat, gained muscle, and—most importantly—I no longer have chronic knee pain. I feel stronger and more confident than I have in years. If you’re looking for a personal trainer who truly understands the body, challenges you safely, and never gives up on you, Nelly is that person. I can't recommend her enough. She didn’t just train me—she transformed my mindset, body, and health. And by the way did I tell you I can leg press 360 lbs now!?

September 6th, 2025

Sean Hahm

I’ve been a Lifetime member for seven years. In the past, the front desk staff always offered a warm and friendly greeting, which made the club feel welcoming. Recently, however, that has changed. Now, they simply ask members to scan their cards without even acknowledging us. More and more associates show no greeting, no respect, and not even a smile. Unfortunately, the club no longer feels like the friendly and kind place it once was.

June 16th, 2025

Kamran Garaev

⸻ Hello, About a week ago, I visited Lifetime Fitness with a guest pass. It took a lot of mental and physical effort for me to finally get there and start my workout. Unfortunately, the experience was extremely disappointing. My friend, who had invited me, was in the sauna and couldn’t answer his phone to come meet me at the front desk. I kindly asked the front desk associate if she could call him or help in any way, but she was extremely rude and dismissive. Her attitude was cold and unprofessional, and she made absolutely no effort to assist me. She completely killed my motivation and desire to work out at that gym. There was another blonde associate sitting to her left who seemed much more polite and friendly, but the young woman I dealt with had no manners, no basic customer service skills, and frankly should not be working in a place like that. I even overheard other members sharing similar complaints about her behavior. Later, someone from the management called me and invited me to come in for a complimentary session on Monday. I appreciated that gesture and called to reschedule it, only to be told that no appointment had been made and nothing was in their system. This level of disorganization and carelessness from the staff and management is unacceptable. I would never recommend anyone to trust this kind of management. I rate this gym a strong one out of ten. If you are someone who values quality service and a positive atmosphere, I highly suggest you consider switching to a different gym