Life Time San Clemente, located at 111 Avenida Vista Montana, is a luxurious athletic resort offering a comprehensive health and wellness experience. It features state-of-the-art fitness equipment, a wide array of group fitness classes, personal training, indoor and outdoor pools, a full-service spa, a healthy-eating cafe, and a Kids Academy. The club provides a premium environment for fitness, relaxation, and community engagement for individuals and families.
Life Time San Clemente typically maintains its indoor and outdoor lap pools at approximately 82°F (28°C) for optimal swimming. The indoor and outdoor leisure/recreation pools are generally warmer, around 84°F (29°C), suitable for family activities and water exercises. Whirlpools and hot tubs are kept at a much higher temperature, typically between 102-104°F (39-40°C).
What are people saying (AI review summary)? The facility is praised for its cleanliness, spacious workout areas, clean locker rooms, and large pool, with the daycare staff receiving specific commendation. However, there are significant recurring criticisms. Parking is consistently deemed inadequate. Customer service is a major pain point, with reports of unhelpful front desk staff, poor communication, unresponsive management, and even calls being disconnected. Trainers are criticized for unprofessional conduct, including serious ethical breaches. Many members feel the facility prioritizes special events and revenue over member experience, leading to service unavailability without compensation. Other issues include forced app usage without clear justification, overpriced pool food, moldy cafe ingredients, and unconsented additional fees. Overall, reviewers express disappointment, citing that the membership cost does not align with the perceived service quality and amenities provided, and management appears to prioritize appearances and profit over member satisfaction.
Reviews
The facility is good, but why am I forced to install the App and create a login when I am just here to watch the PPA games, on top they lied to me when I asked why I needed the app, she said it has waiver that I need to sign, after creating login she said go, I asked where is the waiver? No response... I asked you mentioned I need to sign the waiver. where is that in the app? As usual nothing and she said you are good to go. why??
This is a 5 star place, with 2 caveats. First, parking is woefully inadequate for the amount of members. Additionally they often have special events. Secondly, the front desk staff during the day guard the place like you are entering a military base. That said, the facility itself is large and quite beautiful. The workout area is spacious, the locker rooms are clean and nice, the pool area is large and was uncrowded when I was here. They serve drinks and food at the pool. The cafe is also quite good. Overall an impressive facility.
The place is very clean, and the bathrooms are great. The daycare is the only thing it has going for them, the best employees are assigned there, while everyone else is mediocre, especially if you have a problem. If you do, don’t call for resolution.. they just hang up on you. The food at the pool is overpriced for a couple of frozen things they pop in an oven. The gym itself is not worth the price of the membership. They now host events that take priority over memberships, even though we pay an arm and a leg. Just goes to show that money is more important than their guests. Very disappointing.
This is a place that is more worried about appearances than their members. Terrible parking for the amount of members. The cafe served a smoothie that both times had moldy ingredients, likely the cacao. During special events members are treated poorly and no offset is provided for the lack of available services that are closed to the members. The cost is way too much for the amenities provided, everything is extra. My wife and I are done.
Expected much better service quality. Would not recommend this location until training staff oversight improves. Looks like a nice gym, but it is NOT. Trainers are extremely unprofessional: mine conducted a drug deal in the middle of training, constantly interrupted training to flirt with female members, frequent scheduling errors, and was pulled away for other duties mid-session. Was charged additional fees without proper consent through misleading paperwork at end of session. Multiple calls to resolve billing issues resulted in runaround - management wouldn't address concerns directly and kept referring back to the same problematic trainer. Management appears unwilling to address clear staff conduct issues.
| Sunday | 6:00 AM – 9:00 PM |
|---|---|
| Monday | 5:00 AM – 10:00 PM |
| Tuesday | 5:00 AM – 10:00 PM |
| Wednesday | 5:00 AM – 10:00 PM |
| Thursday | 5:00 AM – 10:00 PM |
| Friday | 5:00 AM – 10:00 PM |
| Saturday | 6:00 AM – 9:00 PM |
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