About
Family-friendly venue that provides workout equipment, swimming classes and an indoor pool for kids and adults.
The Rancho Family YMCA maintains two distinct pools with specific temperature ranges. The Lap Pool is typically kept between 79-81°F (26.1-27.2°C), ideal for exercise and lap swimming. For a more comfortable or therapeutic experience, the Warm Water Pool is maintained at a warmer temperature, generally ranging from 88-90°F (31.1-32.2°C).
What are people saying (AI review summary)? Reviews for the YMCA present a mixed picture. Positively, members praise the comprehensive strength training and cardio facilities, the overall good 'vibes,' and the dedication of managers Sebastian and Kevin. Several specific staff members, including Alison, Grese, and lifeguards, are highlighted for providing exceptional customer service and assistance, especially to those with handicaps. Conversely, a significant number of complaints focus on pool access; regular members and families often find evening 'golden hour' pool time restricted, with the indoor pool prioritized for swim teams and classes, forcing others into a smaller, cold outdoor pool. Other criticisms include a lack of dedicated on-site parking, no locker rooms or towel service, limited and often strained restroom facilities, and a perceived lack of transparency regarding ongoing renovations. Some members also reported unprofessional behavior, including yelling and disrespect, from lifeguards.
Location
Gallery
Amenities
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Good for Children
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Accepts Credit Cards
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Accessible Entrance
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Accessible Restroom
Reviews
Listing Reviews
August 4th, 2025Courtney C
We had the pleasure of dropping in to the Y over the weekend from out of town and couldn’t recommend the facility more! I met the managers, Sebastian and Kevin, and it’s obvious they really care about their members and the upkeep of the facility. They have a very complete strength training set up (Selectorized equipment, racks, free weights, etc.) and also anything you’d need for cardio. Great equipment and great vibes all around!
August 14th, 2025Zheng Li
They do not respect regular members' rights to use the pool. The golden time section of dinner to pool closed is splitted to half pool of swimming team and half pool of swimming class. Other guests has to use the outside at most 3 feet deep round play pool, yep, freezing cold at night and not for grown up swimming. They will say no to you, no, you can not swim here, no we are closed here, at least 4-5 times a night like this. Maybe as regular member, we do not contribute enough money to be respected. Even I send my kid on the weekend here during the day for swimming class, I still feel offended myself.
June 17th, 2025Vlad Kroutik (Vlad)
Member Feedback: Pool Use Prioritized for Classes Over Families I am writing as a paying member of the YMCA to express my deep disappointment and concern over how the pool at the Rancho Family YMCA is currently being managed. As a working parent, my only opportunity to come to the YMCA and teach my daughter how to swim is after work, typically around 6:30 PM. Unfortunately, I was recently turned away from the pool because the designated family swim area had been closed and reassigned to swim classes. Being denied access during one of the few windows available to families like mine feels not only frustrating but also contrary to the core values the YMCA stands for—youth development, healthy living, and social responsibility. The current approach gives the impression that maximizing revenue from swim classes is being prioritized over providing members with the inclusive, community-driven amenities we are paying for. That is not the YMCA I believe in. I urge you to ensure that competent and community-minded leadership is in place at Rancho to balance program scheduling with member access. A more thoughtful pool schedule—one that respects the needs of working families—would go a long way toward restoring trust and reinforcing the YMCA’s mission.
June 12th, 2025Xi Zhang
This YMCA location has unfortunately been one of the more disappointing experiences I’ve had. There is no dedicated onsite parking, so guests are forced to find street parking or walk from farther lots. Additionally, there are no locker rooms or towel service available for swimmers. While the facility claims to be under renovation, there’s no visible progress or communication on when the upgrades will be completed. The indoor pool is restricted to swim training programs, so families and recreational swimmers are pushed into a much smaller outdoor pool — even for paying members. The limited facilities are further strained by having only two restrooms shared between the gym and pool areas, leading to long waits and occasional tension among guests. Staff behavior, particularly among the lifeguards, has been concerning at times — I’ve witnessed instances of unprofessional conduct, including yelling and disrespectful language. Overall, I would recommend considering other YMCA locations until this one improves its amenities and customer service.
April 8th, 2025Cynthia Davis
My first day at the Ymca on Sat. 04/04/25. Was awesome. Alison and Grese helped me tremendously in the covered pool area. They went above and beyond for me. I am 66 elderly with a handicap. 2 other gentlemen were of great help also and the young lady lifeguard. I was in tears for the help I received. You rarely don't find good customer service.YMCA managers you should be proud of Alison and Grese. Thank you so much. C.Davis
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Opening Hours
| Sunday | 8:00 AM – 12:00 PM |
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| Monday | 6:00 AM – 8:00 PM |
| Tuesday | 6:00 AM – 8:00 PM |
| Wednesday | 6:00 AM – 8:00 PM |
| Thursday | 6:00 AM – 8:00 PM |
| Friday | 6:00 AM – 8:00 PM |
| Saturday | 7:00 AM – 3:00 PM |
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