About
Health club offering swimming pools, basketball and tennis courts, plus squash facilities.
Bay Club Fremont typically maintains its lap pool heated to 80-82°F (27-28°C) for comfortable swimming, while the warmer recreation or family pool is generally heated to a cozier 88-90°F (31-32°C).
What are people saying (AI review summary)? The reviews present a mixed, but predominantly negative, view of the club. One highly positive experience praises an employee named Greg for immediate and excellent customer service, a comprehensive tour, and securing a new membership. However, other reviews highlight significant recurring issues. There are severe complaints regarding membership cancellation and billing, with members reporting persistent charges despite multiple attempts to cancel and unprofessional interactions with staff during these processes. Facility criticisms include dingy and poorly maintained locker rooms, and pools that are deemed unsuitable for serious lap swimming due to high temperatures, crowding, lack of speed-tiered lanes, and design flaws. A serious incident of member harassment and unauthorized filming on a reserved court was also reported, which was allegedly mishandled by a manager, raising concerns about policy enforcement and member safety.
Location
Gallery
Amenities
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Good for Children
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Accessible Entrance
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Accessible Restroom
Reviews
Listing Reviews
June 23rd, 2025Jamila Imari
Greg was amazing!!! He called immediately after I sent in my inquiry to visit the facility and he the best customer service I've ever seen. Once we arrived, he was ready to tour us through the facility and provided great information of the club. We are definitely becoming members of the Pleasanton location. Thank you again Greg!
August 16th, 2025Vantur
Unfair Treatment and Harassment by Member and Mishandled by Manager Javier Today I reserved the squash court 12, 10:45 am-11:30 am to practice pickleball drills against the wall. Around 11:00 am, a woman and her daughter entered and began harassing me, accusing me of misusing the court. They aggressively confronted me, took photos and videos of me without my consent, and tried to pressure me to leave even though my booking was valid until 11:30 am. From my impression, they simply wanted to use the court early before their own reservation. When I reminded them that I had the court reserved, the mother continued recording me while the daughter went to report me. Their son was visibly frightened and crying during this conflict, which shows how disruptive and inappropriate their behavior was. I felt targeted, disrespected, and unsafe as they invaded my privacy and attempted to intimidate me. At about 11:20, the manager, Javier, entered and interrupted my practice. I stepped outside and explained the situation, making it clear that I respected the rules but that I was the victim in this case — harassed, filmed without consent, and pressured to leave before my time was up. I also explained that I’ve seen coaches and other members use the squash court for different types of training, so if the court is strictly for squash, that policy should be applied consistently to everyone. Since I pay for my membership, I believe it is reasonable that I can practice my pickleball drills on the court as well. Management/Patty, I respectfully ask that you review this incident and take steps to ensure this member’s misconduct does not happen again toward me or others. Harassment and unauthorized recording create an unsafe environment for the Bay Club community, and all members deserve to feel respected during their reserved time.
July 21st, 2025Clayton Stilwell
This is a review for lap swimming and locker rooms only, from the perspective of a high level swimmer. Hopefully it's helpful for other folks looking for a good pool for training purposes. I did not use the other facilities. I did a one day trial here because good lap pools are hard to come by in this party of the bay. What i found: 1) no circle swimming (per the people I asked in the pool), 2) pool temp is on the high end for seriour lap swimming (83, per staff) - body will overheat pretty quickly at 83 if you're fit swimmer doing a harder program. 3) Rec pool style lip is dangerous for flip turns and results in a lot of wake. 4) Pool was clean and looked well maintained. 5) Locker rooms leave a lot to be desired, as covered extensively in other reviews. All in all, probably a fine pool for swimmers who are doing the pool equivalenet of a walk in their neighborhood. For serious swimmers, sadly, this is not a great fit.
June 10th, 2025cee duck
Locker rooms are a bit dingy. Showers themselves were nice but the lockers are literally falling apart on the inside, and the layout is weird. Facility is overall a bit small and has a very early-aughts vibe to it. Weight and cardio area is pretty standard for a commercial gym. Pool is 6 lanes and crowded, and most folks here are very slow, so it's not a good pool for any kind of serious lap swimming, especially since they do not tier lanes by speed like most lap pools.
August 9th, 2025reema nair
Bay club needs to sit out and beg people for money instead of stealing from people. I had attempted to cancel my Membership since June and they kept billing me despite me going in person to cancel multiple times and calling them numerous times . Chelsea ashbaker . was so unprofessional and kept talking over me . Some one needs to teach her manners. I am Not kidding you this place is a rip off with very unprofessional people. I have spoke to 3 guys, Patty Gm , Greg, Samantha and Chelsea to cancel my membership, I switched over to Villasports. Highly recommend them, Bah club is the worst . Do not go there unless you want to deal with stress and anxiety.worst gym ever.
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Opening Hours
| Sunday | 7:00 AM – 7:00 PM |
|---|---|
| Monday | 6:00 AM – 10:00 PM |
| Tuesday | 6:00 AM – 10:00 PM |
| Wednesday | 6:00 AM – 10:00 PM |
| Thursday | 6:00 AM – 10:00 PM |
| Friday | 6:00 AM – 10:00 PM |
| Saturday | 7:00 AM – 7:00 PM |