About
Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel, located in Gatlinburg, TN, offers family-friendly villa accommodations near the Great Smoky Mountains. It provides a range of amenities including indoor and outdoor pools, a fitness center, and various recreational activities, making it an ideal base for a comfortable mountain getaway.
The resort typically maintains its indoor and heated outdoor pools at a comfortable temperature for guests, generally aiming for a range of 80-86°F (27-30°C), though exact temperatures can vary seasonally and by specific pool.
What are people saying (AI review summary)? text: "Visitors say this resort hotel offers spacious rooms with kitchenettes, balconies with stunning views, and access to indoor and outdoor pools, hot tubs, and a water park. They also highlight the convenient location within walking distance of Gatlinburg attractions, the friendly and helpful staff, and the clean and comfortable rooms.\n\nSome reviews mention the sales staff can be pushy about timeshare presentations." language_code: "en-US"
Location
Gallery
Amenities
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Good for Children
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Accepts Credit Cards
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Accessible Entrance
Reviews
Listing Reviews
August 26th, 2025Mark MacRae
Location, location, especially on vacation. You can't beat the location of this resort for exploring all of Gatlinburg's best attractions and restaurants. You can cover the whole strip on foot and a scenic drive and hike are right there as well. The property is fantastic. Modern amenities with classic mountain charm. Rooms are updated, well kept, and include a washer/dryer and fireplace. Indoor and outdoor pools as well. It was a great place to stay.
August 5th, 2025Jason Bosch
The hotel is in a great location, with a brief walk to downtown Gatlinburg. The room had everything we needed, including full kitchen and great blackout curtains and a comfortable bed. We enjoyed opening our door with the screen because we could hear the sound of the nearby streams. They could use larger, updated smart TVs for today's apps. The existing ones are tiny and don't have access to apps for our kids. The water park was very nice for a hotel one. But the air ventilation was poor so it smelled strongly of chlorine in there. Front desk folks couldn't have been nicer
September 12th, 2025Sonya Best
I bought a discount package for a room for 3 nights in Gatlinburg, rules were attend a 2 hour sales presentation and get $199 back and 10000 IHG points. We didn't stay at the resort, they put us in a sister hotel. BEWARE WHEN YOU GO DOWN TO SALES OFFICE FOR PRESENTATION YOU ARE LOCKED IN!!!! Only way to get out is if an employee swipes a card for you to get on elevator. My husband and I stayed for the 2 hours we were required for our discounted 3 nights, got our $199 cash and vouchers. Because we did not purchase a package no one walked us to the elevator. When I went back in to ask someone to open the elevator for us they all looked at each other like who was going to get stuck dealing with the diseased people. Just because I chose not to buy a package because I did not feel it was in my budget does not mean I have a disease. We have always loved staying at Holiday Inn on our travels but I may look elsewhere now.
June 1st, 2025David Marcucci
Location is ideal, rooms are spacious and nice, pools are pretty decent, but the positives end there... Don't expect comfortable beds, think more of springs in your back and pillows made of egg cartons. Don't expect breakfast in the hotel or for them to provide you with anything necessary to make decent coffee. We had a great view on a very nice balcony and I really looked forward to waking up, sitting on that balcony with a coffee in the morning. No coffee or creamer in the room, went to the front desk, she sold me coffee but had no creamer to sell, said she could send creamer packets up to the room later. I asked why she couldn't just give me the creamer and she said not possible but told me I could walk to a store 2 blocks down. So that's what I did. Freaking store was closed, I'm not happy, just wanted coffee and a view when I woke up. On the way back I stopped in the hotel across the street, they had a coffee bar and Starbucks in the lobby, got a coffee and their front desk gave me a handful of creamer to take back to my hotel room. They were way more pleasant too. I probably should mention that I had to stay in a friend's room because after this vacation was booked and paid for by 2 separate families, they called me to tell me since I used a promotional deal I wasn't allowed to stay there at the same time as my friends. I was allowed to join them in their 2 bedroom accommodation, but I had to give up my separately booked room. The kids got kicked into the living room to live for the trip and two couples had the bedrooms. It wasn't ideal at all. Our room had an attached mother in law suit, basically a second room that was vacant the whole time, but they wouldn't give it to me. Not overly impressed with whoever booked me, the front desk people, or the lack of extras that came with the rooms. Unsure if it was my luck or how often they do this, but also while there they decided to run a fire drill and set off the alarm and kept it going until every room (over 800 rooms) was checked to make sure the alarm and strobe lights were working, so that was awesome too.
August 8th, 2025Onyx Webb
Overall beautiful view, would give 5 stars if I wasn’t getting bit by bugs. This is day 6 of our trip and the past 2 nights I’ve woken up from itchiness on my legs and arms. Unsure what bugs they are that’s biting me. My child loves the pools, and I love the hot tub. However I do wish they’d solve the bug issue.
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Opening Hours
| Sunday | 7:00 AM – 11:00 PM |
|---|---|
| Monday | 7:00 AM – 11:00 PM |
| Tuesday | 7:00 AM – 11:00 PM |
| Wednesday | 7:00 AM – 11:00 PM |
| Thursday | 7:00 AM – 11:00 PM |
| Friday | 7:00 AM – 11:00 PM |
| Saturday | 7:00 AM – 11:00 PM |