The Oak Square YMCA, located at 615 Washington St, Brighton, MA 02135, USA, is a comprehensive community center offering a wide range of facilities and programs. It features an Aquatic Center with a 25-yard, 6-lane heated pool, a warm water family/teaching pool, and a whirlpool. Beyond aquatics, the YMCA provides a wellness center, group exercise studios, a gymnasium, locker rooms, and various programs focused on health, youth development, and social responsibility for the Brighton community.
The main 25-yard, 6-lane heated pool at the Oak Square YMCA is typically maintained between 79-84 degrees Fahrenheit. The warm water family/teaching pool, designed for lessons and warmer activities, is usually kept between 84-88 degrees Fahrenheit. Information on the exact temperature of the whirlpool is not readily available, but it is generally much warmer than the swimming pools.
What are people saying (AI review summary)? The reviews express significant dissatisfaction with various aspects of the YMCA's management, staff, and facilities. Key complaints include a persistent lack of essential hygiene wipes, especially during flu season, and perceived incompetence from front desk staff regarding parking enforcement and general responsiveness. Several members are upset about the removal of the steam sauna, which was a primary reason for their membership and an important recovery amenity, leading to a cold environment after pool use. There are strong objections to new workout machines, described as painful and ineffective, with a strong preference for the older equipment. The women's locker room has insufficient showers, leading to long wait times. A particularly distressing incident involved a rude and forceful lifeguard who allegedly yelled at and attempted to physically remove a 5-year-old child from the pool despite the child having passed a swim test, causing severe distress. Overall, the reviews highlight issues with management decisions, staff conduct, facility quality, and a general decline in the member experience.
Reviews
It has been a week without these wipes. It’s flu and cold season - and completely empty. I get they are waiting for an order, but then get separate wipes and use them in the meantime. Unacceptable. Very poorly managed in my opinion. UPDATE: The lady who works the front desk on Sundays is especially incompetent. I have told her multiple times that people park in the lot taking multiple spots, and that there are those that are parking there for Dunkin’ and the karate place across the street. Even though a sign says the parking lot is under surveillance, which I am sure it is not. That’s false pretense, and that’s a lawsuit waiting to happen. Sharing a picture of an idiot who clearly does not know how to park, and when when brought to the attention of the front desk lady, she simply said - oh that’s rude, and what do you want me to do about it? You’ll see people parked like this all the time, and nothing happens. Even today, when people are WAITING for spots.
Now the YMCA has removed the steam sauna. That was one of the reasons I bought the subscription. An important recovery process after a workout and a swimming pool is steam sauna. Older people always use it. You have a cold corridor in winter after the pool. Now people will get sick and freeze more. Your decisions are very terrible for the Clints. Give a comment to those who agree with me. The locker room was closed all summer and you did such a terrible job. We have two chairs instead steam.
Hi, our complaint is that the previous workout machines were very good and there were many of them. This machine that you guys have brought now does not work at all. It is not good. It causes a lot of pain to the body. We do not like it. Please change it again. Take the old workout machine. It was very good. We liked those machines very much. We have 15 people from one house coming here. We are trying to leave the membership here. Please, our complaint is that you guys should work and bring the same machines again. We really need a steam room here. We do not like it. You guys have finished the steam room here.
I enjoy This YMCA. only problem is the Women's locker room there are only four showers and some people take up to a half hour shower and then do all their personal hygiene that they should be doing at home in the shower & then get dressed in the shower so that you can have to wait a while to get a shower. Maybe they should lower the water temperature so people don’t stay in there as long as they do.
Today my 5 year old daughter and I were kicked out of the pool. I was not wearing shorts and we wanted her to swim alone, in the kids area or any other designated area. We took a swimming test here and got a green ring, we took the test at the Nashua pool. But the lifeguard Abi did not agree with us and demanded to leave the pool, she yelled at my daughter even after I said that she does not understand English, she tried to grab her with her hands and pull her out by force! It was a terrible experience. The day is ruined, the child is terribly stressed, and she does not want to continue swimming lessons. The pool staff are rude and tactless people, I hope the pool management will take action
| Sunday | 8:00 AM – 4:00 PM |
|---|---|
| Monday | 6:00 AM – 10:00 PM |
| Tuesday | 6:00 AM – 10:00 PM |
| Wednesday | 6:00 AM – 10:00 PM |
| Thursday | 6:00 AM – 10:00 PM |
| Friday | 6:00 AM – 7:00 PM |
| Saturday | 7:00 AM – 5:00 PM |
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