The Wang YMCA of Chinatown, located at 8 Oak St W, Boston, MA, is a vibrant community hub offering a diverse range of programs and services for all ages. It provides fitness facilities, aquatic programs, youth development initiatives, and various community support services, serving as a vital resource for the Chinatown neighborhood.
The facility features a 25-yard, four-lane swimming pool. The specific temperature of the pool is not readily published online.
What are people saying (AI review summary)? The Wang YMCA elicits mixed feedback from members. Positives include its excellent Boston location, recently remodeled locker rooms, new exercise equipment, good weekday hours, a low-key atmosphere, and a well-maintained facility featuring a pool. Several members also highlight specific staff members as kind and helpful. However, significant concerns are raised regarding the attitude and unhelpfulness of a particular young female staff member at the front desk, with multiple complaints about her unwelcoming demeanor and refusal of restroom access, which has led to membership cancellations. Other criticisms include the 'comically small' free weights room, which lacks adequate benches, and a reduction in 'healthy spirit and body' classes, which members consider a core offering.
Reviews
I hate making negative reviews centered around a specific person, but after talking to other members who also feel the same way I feel like it needs to be addressed. There seems to be a short younger asian girl possibly a supervisor of some sort that has a very nasty attitude. She has an air of “you’re inconveniencing me for anything you ask for” and the mean look she often has doesn’t make it any easier. It really doesn’t take much to be kind to your fitness members. I know some people can be challenging to deal with, but as someone in the service industry I’ve come to understand that one customer’s bad actions shouldn’t make you treat all other customers like crap. This young lady needs to check her attitude because it is very unwelcoming. The morning guys especially the young man with glasses is always so kind and helpful, same for the older Asian lady and the bald gentleman. On top of this a few weeks ago my brother had to use the restroom (he’s a ymca member in NY) everyone on the desk wanted to help but this young lady abruptly said NO and brushed me off. Life is too short to be this bitter and rude over something as mundane as a quick restroom run. If this lady keeps this attitude I would go as far as to cancel my membership and simply take my business to another fitness club. Please do better.
The free weights room is comically small. I do appreciate the multiple squat racks and single deadlift platform (hybrid squat/deadlift), but there's only one flat bench for barbell and no incline bench press for barbell. So people use the squat racks for other exercises instead of squats! Please reevaluate the space and enlarge the weight room.
Wang's weekly schedule has become devoid of classes dedicated to a healthy spirit and body, activities that make YMCA special. Members expect those activities at their nearest location, but instead of expanding them the Wang location has been eliminating classes.
I am deeply disappointed with my experience at this YMCA facility, specifically due to the behavior of the person at the front desk. This feedback is not personal, but the individual refused to let me use the restroom even during an emergency situation. Despite explaining that I have a membership and providing my name, they were unable to locate it. We have been paying membership fees to support our hometown YMCA in Illinois, even though we haven't used the facility in quite some time. This incident was incredibly disheartening and has left me with no choice but to cancel my membership as a result. It’s unacceptable and goes against the values I associate with the YMCA.
The Wang YMCA offers a great location in Boston. The recently remodeled locker rooms and new exercise equipment augment the friendly staff. The week day hours are good for working professionals and the atmosphere is low key. If you are looking to rejoin a gym post covid, this is a well maintained facility that also has a pool.
| Sunday | 9:00 AM – 5:00 PM |
|---|---|
| Monday | 6:00 AM – 9:00 PM |
| Tuesday | 6:00 AM – 9:00 PM |
| Wednesday | 6:00 AM – 9:00 PM |
| Thursday | 6:00 AM – 9:00 PM |
| Friday | 6:00 AM – 10:00 PM |
| Saturday | 7:00 AM – 5:00 PM |
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