About
Aqua-Tots Swim School Matthews, located at 1709 Matthews Township Pkwy, offers year-round comprehensive swim lessons for children aged 4 months to 12 years. The school focuses on teaching water safety and swimming skills through a structured curriculum in a safe, clean, and family-friendly environment with certified instructors.
The pools at Aqua-Tots Swim School Matthews are consistently heated and maintained at a comfortable 89-90 degrees Fahrenheit (approximately 31.7-32.2 degrees Celsius), providing an optimal and warm environment for infants and young swimmers.
What are people saying (AI review summary)? Aqua Tots generally receives high praise for its effective swim instruction, leading to significant skill improvement and confidence in children. Many instructors are commended for their patience, enthusiasm, and ability to engage children of all ages, with the consistency of instructors often highlighted as a key to success. Facilities are noted as clean with a warm pool, and staff, including front desk and management, are frequently described as friendly, helpful, and accommodating, with positive changes observed under new leadership. The scheduling app is also appreciated for its convenience. However, one review reported a highly negative experience with an initial instructor who was perceived as cold and unsuited for teaching children, causing distress. This review also cited issues with uncommunicated class cancellations and unsatisfactory alternative solutions, leading to a perception of being poorly run in that instance.
Location
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Amenities
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Accepts Credit Cards
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Accessible Entrance
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Accessible Restroom
Reviews
Listing Reviews
June 27th, 2025Grace Hobbs
The swim instructors are great with the kids of all ages and are very good at keeping the younger ones having fun even at their first lessons. The facilities are clean and fun, pool is nice and warm, staff is very friendly and helpful. The app is also great and makes it really easy to schedule/ reschedule your lessons. I highly recommend, even if you're on the fence about starting swim lessons so young, go for it.
June 19th, 2025Josh Nunley
Both of my kids recently started at the Matthews location and we are so pleased. Donivan, the Aquatics manager, was really diligent in her analysis of my son's swimming capabilities before assigning him to an appropriate level. The front desk staff is very approachable and welcoming and the instructors have been patient and provide consistent feedback. This past weekend the school hosted a Spring Splash Bash that was thoroughly enjoyed by all! I've spoken to other parents who have commented how much better the experience has been since the new GM arrived. Highly recommend!
April 7th, 2025Nisar M
We're thrilled with our experience at Aqua Tots Matthews! The entire team, from the instructors to the management, is exceptionally kind and accommodating. We've discovered that the key to our child's success in learning to swim has been having a consistent instructor. This continuity has allowed our kid to progress smoothly and confidently in the water. Our child's instructors Sherri and Patty along with other's patience, expertise, and enthusiasm have made each lesson a positive and enjoyable experience. We've witnessed our child's skills and confidence grow with each passing week, and we couldn't be more grateful. Aqua Tots Matthews truly stands out for its exceptional teaching methods, supportive environment, and dedicated staff.
May 22nd, 2025katina panayotova
We spent this year with Aqua tots my boys are tremendously better than they used to be . Their skills has improved so much I can calmly enjoy my pool time when they are inside. I had to transfer make up classes from one of my boys because he broke his hand and the girls on the desk were as always amazing. Everyone has really taken great care of us. Seriously we are so happy we choose them . Highly recommend their techniques are working its obvious. We will be back after the summer ! Thank to everyone working there we truly appreciate you taking those jobs !
June 26th, 2025Sarah Amengual
I cannot stand this place. At first they had my children with an instructor who honestly seem to actively hate them. So cold. She may be able to teach swim, but did not have the warmth to be able to teach children. They were terrified and screamed and cried even when we were just in the parking lot. They switched to a different instructor who is actually very lovely. We showed up to class to find out they had canceled it without contacting the parents. The solution was to offer them a class 30 minutes later with an instructor that they didn’t like. Why not just delay the classes a few minutes and start late? That would give them time to alert the rest of the parents for the remainder of the day. So poorly run…
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Opening Hours
| Sunday | 8:30 AM – 3:00 PM |
|---|---|
| Monday | 9:00 AM – 8:00 PM |
| Tuesday | 8:30 AM – 8:00 PM |
| Wednesday | 10:00 AM – 8:00 PM |
| Thursday | 10:00 AM – 8:00 PM |
| Friday | 9:00 AM – 8:00 PM |
| Saturday | 8:00 AM – 3:00 PM |