Big Blue Swim School at 7643 Pineville-Matthews Rd in Charlotte, NC, offers high-quality swim lessons for children of all ages, from infants to school-aged kids. The facility provides a clean, comfortable, and engaging environment focused on teaching essential swimming skills and water safety through a systematic curriculum.
The pools at Big Blue Swim School are consistently heated to a warm and comfortable 90 degrees Fahrenheit (approximately 32 degrees Celsius), ensuring an enjoyable experience for all swimmers, especially young children.
What are people saying (AI review summary)? Big Blue Swim School garners strong positive feedback for its comfortable, clean, and safe environment, friendly staff, and engaging instructors. Many parents commend specific instructors, like Alyssa and Sebastian, for their ability to connect with children, manage fears, and make lessons fun and effective through personalized attention and small group settings. Children are reported to learn new skills rapidly and enjoy their classes. However, one review highlighted significant issues with disorganization, inconsistent communication regarding student progression, and unhelpful management, indicating a potential area for improvement in administrative processes and responsiveness.
Reviews
We have had an excellent experience at Big Blue Swim School. I did a good bit of research online & asking around before settling here. These are my daughter's first swim lessons, so we wanted to be sure to choose somewhere that had a comfortable, clean, & safe environment & BBSS checks all of those boxes! From the time you walk in the door & interact with the check-in team to using the (always clean) restrooms or separate changing rooms it is a calm & enjoyable experience. Alyssa, her instructor, always greets Lillian & gets her right in the water & if Lillian even hints at a meltdown or being afraid she works her magic & it's all smiles. I seriously need to know how she does it! I love that they work in small groups to make them feel comfortable with their peers but still get the one-on-one attention. Lastly, it's affordable & they always send off the little ones with a treat (stamp, sticker, lollipop) of some sort. Highly recommend!
Very disorganized. It was a good place and we have been there over a year. They said my son leveled up. But next class they said we are not moving him up. I have asked the reason from 3 people and got 3 different responses. A manager whose name is Laura apparently does not know when she can ask from the instructor why he was not moving up. I asked when i can hear back, she simply said “I don’t know” . If just to get a feedback is that headache, forget about long term success with them. They simply don’t care how is your kid is progressing.
We loved it!! Since we walked in for the trial class the energy was very good 😊 our daughter is usually shy but the whole team was there for her!! Sebastian , Justina , , Rihanna .. oh man I wish I can remember all the names but my brain is a bit foggy this morning :/ . Honestly everyone there is so kind , friendly , and just good people. My family and I totally recommend this school .. NO DOUBTS!!
5 Stars ⭐⭐⭐⭐⭐ Sebastian is an incredible swim instructor! He took the time to really get to know my son—learning his interests and favorite characters—and used them in such a thoughtful way during lessons. It made a huge difference in keeping my son engaged and focused. We truly appreciate his patience, creativity, and connection-building. Highly recommend him!
My daughter did a swim clinic- she learned so much and had a blast doing it. Every class she learned something new. We loved every teacher she had during the week. If we were not moving, we would absolutely do weekly classes. The facility is very nice and staff is friendly and helpful! It’s perfect for big families like ours.
| Sunday | 8:00 AM – 1:30 PM |
|---|---|
| Monday | 3:30 – 7:30 PM |
| Tuesday | 3:30 – 7:30 PM |
| Wednesday | 3:30 – 7:30 PM |
| Thursday | 3:30 – 7:30 PM |
| Friday | 3:30 – 7:30 PM |
| Saturday | 8:00 AM – 1:30 PM |
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