The Evolution Aquatic & Activity Center, located at 11202 Harris Rd, Huntersville, NC, is a 33,000 sq ft facility featuring two indoor heated pools, an expansive dryland training area, and multi-purpose rooms. It serves as a hub for various aquatic and fitness activities, including swim lessons, competitive swim teams, aquatic fitness classes, and open swim sessions for all ages and skill levels.
The center maintains specific temperatures for its two heated pools: the 25-yard, 8-lane competition pool is kept at 80 degrees Fahrenheit, while the warm water teaching pool is maintained at a warmer 90 degrees Fahrenheit.
What are people saying (AI review summary)? Reviews for Evolution and Evolution After School and Camp Nomad are predominantly negative, highlighting significant concerns across several areas. Common complaints include unsanitary and poorly maintained facilities, with disgusting showers, toilets, and locker rooms, as well as dirty, cloudy, and cold pool water. Many instructors are criticized for not entering the water, being unprofessional, or providing inadequate supervision, leading to serious safety concerns like potential exposure to illnesses and unsupervised children in the pool. Communication is consistently described as poor, with difficulties obtaining clear information and an unorganized website. Lifeguard presence and preparedness were also questioned. Conversely, one review for the 'Evolution After School and Camp Nomad' program at the Nomad Aquatic Center offers a very positive account, commending patient and positive instructors, remarkable skill improvement, and an overall fantastic experience for children.
Reviews
My brother signed up for the 4 private lesson plan. First off, the showers and toilets are disgusting, like something from fallout. Then, he goes today and his instructor doesn't even jump in the water?? For the the first time since starting, his nose is burning today after the lesson. It's because a kid threw up and instead of being told to wait the 30 minutes to hop in the pool, his instructor let him in just after about 10 mins since the pool was cleaned, potentially exposing him to gastrointestinal illnesses and bacteria. I fully cannot believe what he has told me, and hope that no other person decides to do lessons here. It is truly disappointing after such a good start with his first and second lesson. He will be training with someone else but this shouldn't have happened in the first place, especially since his instructor is also the lifeguard on duty. Why did nobody warn him or the instructor? I have no idea but that is another issue that needs to be addressed. I don't know if this place recently turned to the worst after changing from "Nomad" to "Evolution " but it is a disgrace to the community.
I'm thrilled to share my wonderful experience with the "Evolution After School and Camp Nomad" at the Nomad Aquatic Center! My son had an absolutely fantastic time at the camp, and I couldn't be happier with the swimming lessons they provided. The instructors were incredibly patient and positive, creating a supportive environment for the kids. Thanks to their guidance, my son's swimming skills improved remarkably, and he now moves through the water with confidence, just like a fish. This camp truly offers a top-notch program that combines fun, skill-building, and safety, making it an exceptional choice for any child interested in swimming.
Definitely not the best experience and a waste of money. Communication was completely horrible from the beginning just trying to get information and get signed up all the way to asking about concerns that are still not answered. You can not get information over the phone, you have to send a email and the emails are not clear. My son is 2 and is in the little boppers class. Day one: as you walk in, there is no chlorine smell or anything that you normally would smell with an indoor pool. The first class was horrible as the water was filthy, cloudy and cold. Apparently the pump, filter and everything else was broke. The teacher never got in the water and there was no life guard. The teacher told us to send a email and I declined until the second class. Me and my son was so cold we spent the entire time shaking. The second class was yet again cold, the teacher never got in, there was no life guard, the doors were open so we spent the class fighting misquotes. A email was sent in the portal with some concerns that was never answered. The third class was yet again cold but my husband got in and even he was cold and the teacher never got in. As I was sitting observing everything I realized there was no life guard yet again, the children playing in the pool did not have a teacher and one child swallowed so much water she became lethargic and her mom had to jump in and pull her out. The women’s locker room was dirty with dust all over the floor, the showers have not been cleaned in years, some of the showers are broken and the toilets are nasty. I had a much better experience at the Y but chose this facility because it is close to my sons school. Unfortunately there is not many swim schools close by but I would suggest a tour before you sign up.
Please don’t waste your time seeking swimming lessons here. I had one instructor who never got in the pool and called out instructions from a chair. I asked for a different instructor and got someone else who was young, immature and giggly, not very professional as she was late to lessons because she was on her phone. The website has a spot for instructors but no one is listed; would have been nice to read about each instructor’s expertise so I could choose one accordingly. Some days a lifeguard is on duty but fully clothed and wearing sneakers, so not sure how they would be prepared to jump in and rescue anyone. The facilities are dirty and not well kept with items lying all over the place. No one greets you at the front when you walk in and all communication is via email. I would not recommend this place, go elsewhere.
We were members of Evolution years ago and did not have a good impression of their service, either communication or facility amenity. I was taking a chance to try them again, however, the website is very disorganized. Facebook messenger automated responded and left me a appointment booking link. However, there is not confirmation. I called their number to know that my name is not on the list. And when I ask about get basic swim class info and I was told that they mainly communicate through email. Sorry. It is hard to give you business.
| Sunday | 11:00 AM – 4:00 PM |
|---|---|
| Monday | 5:30 AM – 8:00 PM |
| Tuesday | 5:30 AM – 8:00 PM |
| Wednesday | 5:30 AM – 8:00 PM |
| Thursday | 5:30 AM – 8:00 PM |
| Friday | 5:30 AM – 2:00 PM |
| Saturday | 11:00 AM – 2:00 PM |
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