The YWCA Dorothy Woodley Hunt Branch, located at 115 Davis Dr, El Paso, TX 79907, USA, is a community and fitness center offering a range of amenities. These include a fitness center, racquetball courts, an indoor basketball court, an indoor pool, a splash pad, a computer lab, meeting rooms, and various exercise classes.
The pools within the YWCA El Paso Del Norte Region, including those at the Dorothy Woodley Hunt Branch, are generally heated to between 82-84 degrees Fahrenheit for comfort.
What are people saying (AI review summary)? While some customers reported excellent experiences with swimming lessons and children enjoying group classes, there are significant complaints regarding overall service. Several reviews highlight issues with instructor reliability, including frequent reschedules, last-minute cancellations without proper notification, and a perceived lack of focus. Communication is a major concern, with customers finding it difficult to reach staff, being transferred multiple times without getting information, and not being informed of class cancellations. Additionally, the facility itself is described as old, having a nasty smell, and being in need of a full remodel. Some customers also reported being denied refunds despite significant service issues, leading to feelings of wasted time and money.
Reviews
Swimming lessons heated indoor pool 1 on 1 $65 for 4 30 min classes. Excellent.
What was suppose to be a summer learning experience/activity for my girls turned in to an epic fail. Registered my girls for swimming lessons and regret it before the even started the day before they where suppose to start the lessons their instructor called me to reschedule for the following week. So as we did then on the first “ lesson class” the instructor (Hannah) didn’t even bother to introduce herself just toke one of my girls in the pool with her. The whole time the instructor seemed unfocus. Then on the second class literally one hour before the class she messaged me to reschedule but I did state to her I was already on my way and she said oh ok then will see you here! On the third class we show up and the front desk lady tells us oh the instructor rescheduled all her lessons!!! In which she failed to notice me. Today I’m still waiting for “another instructor that suppose to call us to schedule with them” I really don’t recommend!! Waist of time and money 😔 I asked for a refund before the first class but they stated it wasn’t possible!!
NEEDS TO BE REMODELED. A FULL WALL TO WALL INCLUDING THE POOL AREA,IT'S SO OLD AND SMELLS NASTY
Good luck trying to get a hold of anyone. Got transferred 6 times and still could not get information. What a bummer.
Took my son and daughter for group swimming on Saturdays, they Loved it!!
| Sunday | Closed |
|---|---|
| Monday | 7:00 AM – 7:30 PM |
| Tuesday | 7:00 AM – 7:30 PM |
| Wednesday | 7:00 AM – 7:30 PM |
| Thursday | 7:00 AM – 7:30 PM |
| Friday | 7:00 AM – 6:00 PM |
| Saturday | Closed |
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