The YMCA of Greater Grand Rapids, specifically the David D. Hunting YMCA located at 475 Lake Michigan Dr NW, is a comprehensive community center offering a wide range of facilities and programs. It provides state-of-the-art fitness equipment, multiple swimming pools, sports courts, group exercise classes, and various wellness initiatives for individuals and families in the Grand Rapids area.
The facility features a lap pool maintained at 80°F (26.7°C), a warm water therapy pool heated to 90°F (32.2°C), and a whirlpool with a temperature of 102°F (38.9°C).
What are people saying (AI review summary)? Reviews highlight several issues across YMCA locations, including inconsistent application of rules (e.g., repeated swim tests), frequent facility maintenance problems (e.g., recurring HVAC failures leading to extreme indoor temperatures at David Hunting, pools often closed or undergoing cleaning), and poor customer service (e.g., staff harassment, dismissive responses to complaints). Some members feel singled out or that rules don't apply equally. Despite these operational challenges and accusations of dishonesty regarding issues like HVAC repairs, one review notes good value for money, praising the indoor pool at David Hunting and the Kidzone across branches, while also mentioning the Mary Free Bed branch as a nicer, less busy facility for weights and cardio, though David Hunting's locker rooms are described as old and crowded.
Reviews
My son has passed the swim test at the Spartan Nash YMCA and every time we go to another location they tell me he has to pass the swim test again if I’m not directly in the pool next to him. Only the past few weeks this has happened with only female lifeguards! I don’t understand, we paid good $ for private lessons so he could pass the swim test. Why does he need to take it every time he goes swimming? I’m not directly in the pool with him but I never leave him in there. The lifeguard today made him get out, made us walk to the desk so they could look it up that he passed then we could go back but there has to be a better way. We’ve never had anything said to us before and the pool was crowded with kids in there without their parents. I completely felt singled out and we’ve been members for 10 years, paying members. PLAIN & SIMPLE THE SO CALLED RULES DON’T APPLY TO EVERYONE.
The pool is closed or they have a line of families waiting to get in the family pool. They're turning away youth who come in to buy a day pass to play basketball but they get turned away with a joke of misfortune. Also there's a older blonde wellness coach who went out of her way to get my family and I kicked out of the workout area. They lied to cover her harassing behaviour. We came here for the convenience but it has been inconvenient just coming here. I'll be back to update my review with the name of the wellness coach who harassed my family and I.
We pay $130/mo for a family of 5 and there is an indoor pool with a slide at David Hunting branch. Can't beat that value. The Mary Free Bed branch is the nicest facility IMO if looking to use locker rooms, weights or cardio machines. Not nearly as busy as well. David Hunting locker rooms are very old & crowded. But you can't really ask for a better value in the Grand Rapids YMCA The kidzone is excellent at all branches.
For the last two weeks, the entire top floor was been without proper HVAC operations. The temperatures have reached 92 degrees indoors on most days (There are thermostats there which read those numbers!) when it's 75-78 degrees outside. Consisting of basketball courts, weights, machines, racquetball courts, cardio, etc. on that level, all the members have had to endure unhealthy and - since there are many elder members - possibly fatal conditions. This is not an unusual occurrence: For the third consecutive spring season in the row, the Hunting facility fails to appreciate the wellness of their members all the while touting wellness through physical activity. The boiler plate response from its organization has been the HVAC is broken and they're waiting for parts. Yet, some of the staffers have privately stated to us that the YMCA does not want to start up their HVAC too early in the year because it's not cost effective. How an organization which affiliates themselves with Christian values can blatantly lie to their membership at nearly every given turn and also expect people to compromise their well being is, in fact, un-Christian. Lastly, the standard issue response to valid feedback is always the same: "There are other Y locations at which you're invited to workout." That is a cop out and in essence saying, "If you don't like it, lump it."
LOVE paying for a gym membership when the pool is NEVER open. Theres always a “problem” with it or they are “cleaning” it. I go to the gym almost every day , mainly for the pool, and it’s only open I’d say 25% of the time. I wish there were another gym I could go too.
| Sunday | 10:00 AM – 6:00 PM |
|---|---|
| Monday | 5:00 AM – 10:00 PM |
| Tuesday | 5:00 AM – 10:00 PM |
| Wednesday | 5:00 AM – 10:00 PM |
| Thursday | 5:00 AM – 10:00 PM |
| Friday | 5:00 AM – 9:00 PM |
| Saturday | 7:00 AM – 5:00 PM |
Drop Us a Line
You may also like