Chains featuring large, clean, well-equipped workout facilities, plus a pool, hot tub and personal trainers.
The indoor swimming pool at Onelife Fitness - Valley Mall is typically maintained at a comfortable temperature suitable for lap swimming, generally around 80-82°F (26.7-27.8°C). The whirlpool is usually heated to a warmer temperature for relaxation and hydrotherapy, typically in the range of 90-92°F (32.2-33.3°C).
What are people saying (AI review summary)? The reviews for Onelife Fitness are largely positive, with particular praise for the membership manager, Sarah T., who is consistently described as friendly, welcoming, knowledgeable, and helpful. Members appreciate the gym's cleanliness, the abundance of machines, and the wide variety of classes, including the Strike Studio and specific mentions of Althea's H2O fit/Zumba class and trainer Cory. Amenities such as the pool, hydro massage, and movie room are also highlighted. While the gym is generally seen as well-staffed and responsive to issues, some feedback suggests a need for improved service training for front desk staff. A significant negative point raised is a serious concern about staff at the counter overcharging for beverages and failing to provide correct change, which one reviewer perceived as theft and a major business issue.
Reviews
Love this gym! Sarah T., the membership manager is very friendly, upbeat and explained every aspect of the gym in depth. All areas are very clean. There's plenty of machines. Great variety of classes. Love the Strike Studio and the pool too. Never really been one to enjoy going to the gym but I look forward to going to Onelife.
I had a wonderful experience becoming a member here. Sarah T. was amazing. She is so easy to talk to and she made me feel welcomed and cared for, beginning with our first phone call. I appreciate her willingness to assist in any way and taking the time to show me around the facility and meet the staff. I am grateful that I have a new community to connect with. This gym is no doubt the best in Hagerstown!
I've been to a few different OneLife locations in the D.C., MD area and am always surprised by how clean and well staffed this one is. When an issue is reported it's typically resolved quickly rather than ignored. A little more service training for the front desk support couldn't hurt, if I were to give some feedback. Althea's H2O fit class/Zumba is incredible for those with mobility limitations but still want an excellent workout and to have FUN. She is one of the best instructors (although I haven't been to every type of class). Highly recommend!
I enjoy everything about this place. The staff is lovely. My trainer Cory is great! The facility is clean and the equipment is nice. I love the pool, the hydro massage, and the movie room.
The gym itself is like many other OL I've been too. The staff is cool but seem to have close, personal relationships with guests based on crazy conversations I hear walking by. The one issue I have and its a big concern as a business is. The folks charging for beverages behind the counter do not charge the price for the drink as it is charged. I recieved a receipt for $3.59 and was charged $4. A different time before this I was told there was no change and so they charged me over to not make change. Now I don't know if folks are pocketing the remainder or they just can't do the math... This is stealing from customers that not only pay to utilize your facility but also spend money there. Good luck, I won't be purchasing ANYTHING from there again.
| Sunday | 6:00 AM – 9:00 PM |
|---|---|
| Monday | 4:00 AM – 11:00 PM |
| Tuesday | 4:00 AM – 11:00 PM |
| Wednesday | 4:00 AM – 11:00 PM |
| Thursday | 4:00 AM – 11:00 PM |
| Friday | 4:00 AM – 10:00 PM |
| Saturday | 6:00 AM – 9:00 PM |
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