About
British Swim School of Sunrise, located at 2084 N University Dr, Sunrise, FL 33322, USA, offers year-round survival and learn-to-swim programs for infants, children, and adults. They provide a safe, fun, and structured environment in indoor, heated pools, focusing on water safety and swimming skills through small class sizes.
The pools at British Swim School of Sunrise are indoor and heated, maintained at a comfortable temperature range of 90-92 degrees Fahrenheit (approximately 32-33 degrees Celsius).
What are people saying (AI review summary)? Reviews for the swim school are largely positive, with customers frequently commending the dedicated and positive staff, effective teaching methods that help children learn quickly, and the pleasant, warm water environment suitable for delicate skin. Many appreciate the school's accommodating nature regarding class changes and its recent renovations. The facility is also noted as an excellent venue for children's birthday parties, praised for its staff, reasonable pricing, and perfectly heated pool. However, a significant negative review highlights serious concerns about one specific facility (2084 University Drive), describing it as decrepit, moldy, and managed by unsupervised teenagers. This review details an alarming incident involving an instructor's alleged mistreatment and neglect of a 3-year-old child, nearly leading to drowning, and subsequent severe difficulties with membership cancellation and an unrefunded charge of $200, attributed to billing incompetence and poor managerial response.
Location
Gallery
Amenities
-
Accepts Credit Cards
-
Accessible Entrance
Reviews
Listing Reviews
March 1st, 2025andres barrera
To whomever wants to look for a place to get your kids to learn how to swim i suggest this place. My girls have started and learn so quick that im impressed ššš šš Also now under NEW management this team are 100% committed in training your child the right proper way and concentrate on their techniques. The staff is great, positive, and my kids enjoy coming to learn to swim and looking foward to join their swim team. Keep up the good work.
November 11th, 2023Auja Norman
We had my sonās 6th birthday party here and it was amazing. The staff was great, the price for the party was very reasonable. All of my children have birthdays during hurricane season, and knowing that weather didnāt play a role in whether we would enjoy his special day, made a world of difference. And the pool is heated perfectly! My eldest son, who is eight, often gets cold and starts shivering at pools that arenāt heated. He enjoyed the entire time. Thank you guys, so much for making my sonās day special!
September 21st, 2019Radhe A
My daughter has been coming to this swim school since she was 6 months old. The staff is very friendly and the teachers great. I have been accommodated every time I needed to switch class. I am very happy with all the teachers and their teaching method with babies and children. I also like the fact that the water is pretty warm and not so full of chlorine, if I'm right it should be salt water or a mix. I have been to other swimming pools where they offer classes for babies and my skin was burning for the amount of chlorine in the water. I can't imagine how my baby delicate skin felt š„ The pool is small and intimate, over all it is very nice, especially since they painted and renovated it. I wish they had more showers, some hanging hooks by the shower, and the changing station/areas had some space to accommodate more than two babies and their belongings (shelves and counters where we can leave the swim bag, dry clothes, towels etc. while we take the class with our child, and while we shower get dressed). I am so glad we have this swim school ad a reachable distance. I really reccomend thanking your babies and children to swimming classes here!
August 12th, 2025Vonda Carter
My niece had a wonderful experience at the British Swim School. I highly recommend!
December 16th, 2023Eve M-C
There is one word to sum up this company: incompetence! I should have read the reviews before registering my son there. To begin with, the facility at 2084 University Driveāwhere the little ones are assigned toāis decrepit, out of maintenance, and smells like mold inside. Despite this, I gave it a chance. However, this location is literally run by teenagers with no supervision, including the instructors. The instructor my son had took her bad mood on him, almost let him drown because she was frustrated with him and then scolded him for about five minutes non-stop because he was moving his legs kicking while sitting at the edge of the pool waiting for his turn. To put things in context, my son is 3 years old. When it was his turn, she let him swim back to the edgeāas they always do, and when she realized he wasnāt making it and visibly swallowing water, she did NOTHING. Yes, you read correctly, she did nothing until I stood up (I was inside looking through the glass) then she proceeded to help him. When the class ended, instead of letting him have his five minutes of play time as usual, she decided to scold him because he was previously kicking. I approached her and she said, āwhy is he not respondingā? āHe canāt talkā? And I explained to her that he actually has a speech delay and he wonāt respond when he gets nervous which he obviously was. She continued scolding him which made me think she might have had a hearing problem at this point of she was so fixated on taking her bad mood on him that she didnāt care what I told her that he has a speech delay. Needless to say, after this class I wanted to cancel his membership. I called several times to no avail until I was able to reach an employee. She apologized for what happened and told me she had canceled his membership and I had nothing to worry about. To my surprise, a week later, they charged me $200.00 as if I had never canceled. I started calling again and spoke with several people who couldnāt help me. Then I spoke with one of the owners, Nicole, and she told me that corporate wouldn't refund the money to her so she would not refund the money to me, because whoever had canceled it when I called didn't do it right. So not only I had to see how my son was mistreated by a stranger but then I had to gift the company $200.00 for classes which I will NEVER USE because they donāt know how to train their employees, not only the instructors but also the employees who deal with billing. Nicole said that I should stay because they are doing so many changes, great start Nicole, ripping off clients is good for a change. Disappointment is an understatement. Do not trust your children to these inefficient people nor trust them with your credit card unless you want to be scammed! And please don't bother on writing an apology to this post pretending you care unless you want to refund my money back, which the company stole from me.
Leave a review
Opening Hours
| Sunday | 9:00āÆAMāāā1:30āÆPM |
|---|---|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 4:00āāā7:30āÆPM |
| Thursday | Closed |
| Friday | 4:00āāā7:30āÆPM |
| Saturday | 9:00āÆAMāāā1:30āÆPM |