Community center providing a gym and fitness classes, plus an outdoor pool and splash pad.
The North Pointe Community Center features a heated aquatic center, which includes an Olympic-sized pool. While the pool is known to be heated for comfort and year-round use, a specific, regularly published temperature is not readily available in public information sources.
What are people saying (AI review summary)? The reviews present a mixed but generally positive view of the facility, particularly regarding children's swimming lessons. Many users highly praise the swimming instructors for their patience, caring nature, and effectiveness (mentioning Jeshu, Daniel, Gabriel, Mark, Nivek, Guillermo, Tim, Isabela, Nataly, and Danny by name). The facilities are frequently described as beautiful, clean, and well-maintained, and the classes are appreciated for being affordable and a valuable community resource. Friendly office staff is also noted. However, two reviews detail significantly negative experiences, citing misleading information about facility features (e.g., kiddie area closure) and policies (e.g., bringing food), unhelpful and rude staff (e.g., lifeguards not assisting children, staff yelling at patrons), and allegations of discriminatory treatment, leading to feelings of disrespect and harassment.
Reviews
My 9-year-old son took swimming lessons during summer vacation, and it was truly his best vacation ever! The swimming instructors are amazing, they treat the kids very well, they're very patient, the facilities are beautiful and clean, and the prices are very affordable, 100% recommend this place. Thanks to the instructors: Jeshu, Daniel, Gabriel, Mark, Nivek, Guillermo, Tim, Isabela, and Nataly. ❤️🙏🏊♀️
My daughter is attending swimming classes. The instructor is very patient and I can see how he enjoys working with kids. The office young woman is very nice and greets us with a smile. I have no complaints so far about this place, and I am glad they offer this type of affordable classes in the community.
My daughter is taking swimming classes this summer. She has learned a lot in a month. Danny is super special with her and all the kids. He is caring and patient. My daughter feels very happy when he tells her she is doing a good job. The facilities are clean and well taken care of. I am very blessed to have this option in the community, and I am considering to purchase a membership to take some spinning, salsa dance, zumba and yoga classes.
FIRST LET ME START OFF BY SAYING WHEN U LOOK UP THE CENTER ONLINE IT DOES NOT SAY ANYTHING ABOUT THE KIDDIE AREA BEING CLOSED I CALLED AND ASKED QUESTIONS BEFORE ARRIVING ON YESTERDAY I WAS TOLD THAT I COULD BRING FOOD IN AS LONG AS WE CLEANED UP EVERYTHING SO MY DAUGHTER WAS CELEBRATING HER BIRTHDAY I INVITED A COUPLE OF FRIENDS TO JOIN US ONCE I PAID MY MONEY FOR ME AND 6 OTHERS TO GET IN THEN I WAS INFORMED THAT I COULD NOT BRING IN FOOD WHICH CREATED A DISASTER FOR ME BECAUSE I HAD TO CALL MY FAMILY MEMBER AND CHANGE THE LOCATION TO ANOTHER PARK LIFEGUARD WAS THE PITTS HE WOULDN'T EVEN HELP ASSIST THE KIDS WITH PUTTING LIFE VEST ON WHEN THEY ASKED FOR HELP STAFF IS NOT FOND OF AFRICAN AMERICANS 1ST TIME THERE AND DEFINITELY MY LAST!!!!
Horrible treatment!!...I had a really frustrating experience while trying to leave the park at night. I've skated there many times and never had a problem until now. A staff member suddenly started yelling at me to leave, which shocked me since I hadn’t heard about any new rules, and if I have to leave I will, but She said that "I had to leave.. now" I was with my skates on, trying to take them off, but apparently she want me to skate thru the streets, she even threatened to call the police while I was merely trying to pick up my things. As I was grabbing my scooter and bag, she kept shouting, even though someone else was around in a car, so the problem to close the gate was not me, i'm tecnicaly a pedestrian! the park have openin to walk in and out. I passed by the office multiple times with her there, without anyone mentioning I needed to go and she acted like she warned me several times before. Overall, that is not the way to treat a person it was an awful experience that left me feeling disrespected and harassed.
| Sunday | 10:00 AM – 2:00 PM |
|---|---|
| Monday | 7:00 AM – 9:00 PM |
| Tuesday | 7:00 AM – 9:00 PM |
| Wednesday | 7:00 AM – 9:00 PM |
| Thursday | 7:00 AM – 9:00 PM |
| Friday | 7:00 AM – 8:00 PM |
| Saturday | 8:00 AM – 4:00 PM |
Drop Us a Line
You may also like