Hotel venue offering indoor and outdoor pools, water slides and tubes.
All water attractions at SoundWaves are heated to a comfortable temperature, generally maintained around 84 degrees Fahrenheit (29 degrees Celsius).
What are people saying (AI review summary)? text: "People say this water park offers fun slides, two lazy rivers, and a wave pool. They also highlight the clean facilities, attentive lifeguards, and relaxing atmosphere.\n\nSome reviews mention there can be long lines." language_code: "en-US"
Reviews
Disappointing. For the price, I was expecting a more exclusive experience. From the website: "The capacity at SoundWaves is intentionally capped to ensure a more relaxed and enjoyable experience for everyone!" I'm not sure what SoundWaves considers "capped," but it was ridiculously crowded. The Lazy River is anything but... it's a very short ride and there were so many people! It was anythning but relaxing. I planned to spend some time enjoying the Lazy RIver, but it was impossible. I was kicked repeatedly by kids who had zero respect for others at the park. Apparently there is a second lazy river but it was closed. I was with two 14-year-olds. They enjoyed themselves but didn't like the long lines for the slides. The wave pool was fun, as was the surfing feature, but again... so many people! I did sneak away to the adults only pool and bar area for a quick drink. It was $19! Wow. I know it's a resort, but that's a bit ridiculous. The rules state no thongs, but there were thongs. Not something I wanted to see. It is a beautiful facility. Well maintained and clean. I wanted to have a great experience, I really did. If I want to fight crowds, I'll go to a public pool. I'm not generally a complainer, but I thought there were way too many people! It's once and done for us.
This place is amazing! Our family had an absolute blast during our visit. It’s very clean, with plenty of activities for all ages. There are tons of lifeguards who are extremely observant, which made us feel confident and safe with our kids in the water. We rented a cabana, and the service was excellent—staff checked on us regularly to make sure we had everything we needed. It’s nice and warm inside too, making it a great year-round destination!
Booked a 1-night Hotel/Sound Waves package. Went as a group of 2 adults & 3 kids (ages 8 & 9) and we had a blast. But, the information given by front desk associations differs EXTREMELY. This was for my child's birthday so I booked the package months in advance and made several phone calls from then until our trip with questions, and received different answers every time. Cons: When asking if we could bring in water bottles, they said no. I asked about insulated tumblers, they said no. However the website states otherwise on both? First call I was told there was only one restaurant to eat at inside of this hotel. That was fortunately not the case. Was also told by front desk that check out time was 10am, but when I get there I'm told 11am. No big deal, but, really annoying as the conflicting answers kept piling up. How does the front desk employees not know these simple things?! While the kids loved the water park, it was crazy crowded. It was like being at a nicer public pool. Long ride lines. Wave pool was packed. Long lines for food. However, the walking taco for $12 was really good. Not much options out there for kids, gotta go inside for those. A seltzer was $10. Not enough space and chairs for the amount of people they let in. We also had to wait over 1 hour for them to get a luggage cart to our room (this was not due to laziness, we took turns trying to go find one) they were just so slammed that none were available. So we got a very late start to our last day of going to Sound Waves, we almost didn't make it in before the 12pm cutoff. ORDER YOUR LUGGAGE CART EARLY IN THE MORNING! Also have to pay $37 a day for parking. Checked out 26 hours after check in and had to pay over $80 in parking upon exiting. For just my vehicle. Why?! Crazy. We stayed end of July, not a holiday by any means. Pros: Abbey at the front desk at check-in was an absolute gem. She made it flawless, informing she could get us in a room right away so we didn't have to store our luggage before going to the water park. Accommodated the birthday girl's request of a "high room" by putting us on the 6th floor. AND put our room very close to the elevator and Sound Waves, with our balcony view being over the garden. She drew everything out for me on the map and just blew me away with her accuracy and kindness. All the staff was actually great. Michael and Kevin were who we used as our Bell Service guys and both were super helpful! We tipped well. There was also a bartender at the bar in the garden (Christina, I think) who was very kind to us. Our kids wanted a Pepsi and water and she wouldn't let me pay for them (we did order 2 drinks before this). But still! Wasn't expecting that and I loved her for it. Great customer service. Sound Waves was super clean, bathrooms always smelled good and were tidy. Lifeguards seemed to take their jobs very seriously. We loved the screen playing music videos. I personally loved the switch up of music (some country, old rock, pop music, etc.) Overall, knowing much more facts now, I would return. I'm a Middle TN native and this was our first time actually staying at the hotel and visiting Sound Waves. The kids had so much fun and us adults enjoyed ourselves as well. It's really expensive though! The room wasn't cheap, but the armbands for SW was actually pretty affordable. For one night, especially for a birthday or celebration, it was worth it to us. If we go again I'll be much more prepared and will attempt a weekday rather than a Saturday-Sunday stay.
We had so much fun! Such a nice and clean waterpark. Definitely an elevated experience and worth the money. Everyone in our group from ages 1 - 60 had a blast!
Always a great time here! the food, drinks, sound waves etc. The shops are great too! The staff is always nice as well! This is our 3rd time here and we plan on making this a once a year thing.
| Sunday | 10:00 AM – 8:00 PM |
|---|---|
| Monday | 10:00 AM – 8:00 PM |
| Tuesday | 10:00 AM – 8:00 PM |
| Wednesday | 10:00 AM – 8:00 PM |
| Thursday | 10:00 AM – 8:00 PM |
| Friday | 10:00 AM – 8:00 PM |
| Saturday | 10:00 AM – 8:00 PM |
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