Indoor facility with a 90-degree pool offering swim lessons for kids of all skill levels.
The swim school typically maintains its indoor pools at a warm and comfortable temperature, often around 90 degrees Fahrenheit (approximately 32 degrees Celsius), which is ideal for children, infants, and adults learning to swim.
What are people saying (AI review summary)? Five Star Swim School garners mixed feedback from customers. Positively, many commend the warm, shiver-free pools and air, which are conducive to children's learning and enjoyment, leading to increased confidence and rapid skill development. The facilities are often described as clean, and some highlight good instructor-to-student ratios. However, significant concerns include recent frequent management changes and a perceived decline in overall quality. Several reviewers note inconsistent instructor motivation, a lack of follow-through on promised accommodations (e.g., family showers for special needs students), and inappropriate age grouping in classes, where very young children are combined with older toddlers, raising safety and effectiveness issues. Instructors are sometimes criticized for being young and unengaged, relying heavily on parents. Furthermore, open swim sessions are strongly advised against for lap swimming, exercise, or rehabilitation due to severe overcrowding with multiple families, a lack of crowd control, and the perceived high cost for such conditions.
Reviews
I’ve heard very good things from my friends about Five Star, so we decided to give it a try. So far we love it here, and my child has become much more confident in the water. They have warm, shiver-free pools and wonderful instructors! Highly recommend.
We used to love this school, but lately they have been thru so many changes. Some of the instructors lack motivation, the good ones are barely there. They don’t have a family room shower, to accommodate special need students. Personally spoke to the owner and he said he’d look into it… that was like 1 year ago… The management has changed so many times in the past 4 months.. Not what it used to be at all…
My 2 kids are enjoying their lessons at Five Star Swim School. Their first class it was only the 2 of them with 2 instructors and other times it was 4 kids with 2 instructors so the ratio is good. They have a lot fun! The air and water are very warm so there is no shock of getting into the pool. The kids love it. By the 2nd lesson my 4 y/o daughter was already floating on her back. It was exciting to see!
Only did a trial mommy and me and thankful they had a trial because we did not sign up. Pros: pool and changing rooms were clean, class size was manageable Cons: my 12month old was in a class with 2.5 year olds. My baby was the youngest and couldn’t do half of the things the instructors suggested. Babies and toddlers should never be in the same class. I felt as if it was a safety hazard and made no sense. The instructors were also young and never once helped the children they bascially just make the parents do it all. I suggest maybe only going for open play or perhaps when the kids are older.
They advertise on their website open swim on Sundays from 1:30-2:30. The pool is warm and I enjoy getting laps in. But they don’t control how many people use the pool. I’m furious right now because I paid $20 to do some laps but there are multiple families with kids. There’s no room in the pool. If are interested in coming here to do laps please look elsewhere. It’s not cheap to use the pool and they don’t limit how many people use it during open swim. If you have young kids and don’t mind sharing the pool with multiple other families then it’s perfect. If you want to use the pool for doing laps, exercise, or rehabilitation DO NOT WASTE YOUR TIME.
| Sunday | 9:00 AM – 2:30 PM |
|---|---|
| Monday | 3:30 – 7:30 PM |
| Tuesday | 3:30 – 7:30 PM |
| Wednesday | 10:00 AM – 7:30 PM |
| Thursday | 3:30 – 7:30 PM |
| Friday | Closed |
| Saturday | 9:00 AM – 1:30 PM |
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