About
Carilion Wellness - Roanoke, located at 4508 Starkey Rd, Roanoke, VA 24018, USA, is a comprehensive fitness and wellness center offering a wide array of amenities. These typically include state-of-the-art gym equipment, diverse group fitness classes, personal training services, and extensive aquatic facilities designed for both lap swimming and therapeutic uses, catering to various health and fitness needs.
Carilion Wellness - Roanoke features multiple pools. The lap pool is generally maintained at a temperature between 79-82°F (26-28°C), suitable for active swimming. Additionally, a warm water therapy pool is typically available, heated to a more comfortable range of 88-92°F (31-33°C) for rehabilitation and relaxation.
What are people saying (AI review summary)? Reviews for this facility are mixed. The staff generally receives praise for being friendly and helpful, and some members appreciate the uncrowded atmosphere, ample free weights, and equipment. The courts for basketball and pickleball, as well as the pool, are also seen as positive features. However, significant concerns are raised about the cleanliness and condition of the general gym facilities, particularly the cardio room, which is frequently described as musty, warm, humid, and having dirty equipment. Several users feel the gym is overpriced given these conditions and note a perceived lack of investment. One family reported a very negative experience due to poor staff interaction and being excluded from activities. Conversely, the physical therapy clinic within the facility is highly praised for its top-notch therapists, effective dry and aqua therapy options, and professional staff.
Location
Gallery
Amenities
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Accepts Credit Cards
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Accessible Entrance
Reviews
Listing Reviews
May 7th, 2025Jay Scholl
If I could give this place a 0 star rating I would. Pay over a $100 for a family pass per month and have been kicked out of activities 2 of the 3 times I have been there. If you have kids I strongly recommend you go somewhere else. The staff has zero customer service skills and zero love for children. I am canceling my membership in the morning and joining the YMCA. It really sucks because my wife works for Carilion and they do not take care of their employees here.
April 19th, 2025Kristin Newton
The staff is wonderful, but the facilities are lacking. Cardio room always smells very musty and isn’t clean. It seems like they’re doing some work on different areas, but haven’t heard about any changes to the cardio room. Equipment is often dirty and room is warm, humid and musty.
September 12th, 2024IZAIAH ISHMAEL
For the price you pay, not worth it in the weights, machines or cleanliness category. Courts are nice for shooting hoops & pickleball, and they have a pool. There are better gyms for better prices available. Staff is also nice, it’s just that Carilion does not put money or recourses here.
April 27th, 2025Jimmy Shen
I love this gym! It's not crowded, plenty of free weights and equipment, and the staff is super friendly there.
January 16th, 2024Cynthia Werner
This is the only physical therapy clinic that mom can have both dry therapy and aqua therapy. The therapists here are top notch. Things are done here the proper way no nonsense just real therapy and friendly staff members. Come here to get the job done.
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Opening Hours
| Sunday | 8:00 AM – 6:00 PM |
|---|---|
| Monday | 5:00 AM – 9:00 PM |
| Tuesday | 5:00 AM – 9:00 PM |
| Wednesday | 5:00 AM – 9:00 PM |
| Thursday | 5:00 AM – 9:00 PM |
| Friday | 5:00 AM – 8:00 PM |
| Saturday | 8:00 AM – 6:00 PM |