About
North Roanoke Swim Club is a private, member-owned seasonal swim club located at 502 Santee Rd, Roanoke, VA 24019. It features a large L-shaped main pool with diving boards and a water slide, a separate fenced kiddie pool with a splash feature, and amenities like a snack bar, playground, and sports courts. It serves as a community hub for swimming, lessons, and its swim team, the NRSC Dolphins.
Specific pool temperatures for North Roanoke Swim Club are not publicly available. As an outdoor seasonal facility, its pools are typically unheated and their temperatures fluctuate with environmental conditions.
What are people saying (AI review summary)? Reviews for the pool facility are mixed, highlighting significant inconsistencies in service and experience. Several negative reviews detail issues such as unexpected pool sharing during private parties, disputes over setup times, unsanitary conditions (e.g., numerous flies, dirty ground), and problems with faulty equipment like grills, with owners reportedly blaming customers. Safety concerns were raised regarding immature teenage lifeguards who allowed dangerous activities like throwing a football in the pool. A major point of contention is the unclear and uncommunicated deposit policy, where customers report losing deposits for cancellations without any prior indication of non-refundability or a clear contract. Conversely, some positive reviews praise the facility for being clean, friendly, having wonderful lifeguards, and providing great family fun, with some expressing intentions to return.
Location
Gallery
Amenities
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Accepts Credit Cards
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Accessible Entrance
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Accessible Restroom
Reviews
Listing Reviews
August 14th, 2019lee h
Rented the pool for my grandson's birthday party . Was not informed that I would have to share the pool with others at the time of his party . Was informed when we arrived that 50 more and later on that evening would be private . Ok so at this time it's to late to change so had to go on with the party . Was told we could set up at 3 but was later told I was told 3:10 after the email complaint .. So we started sitting up for the party . The party before did clean but the ground was nasty . We had to fight about 3 to 400 flies the whole time . So we went on with the fight party , fired up the grill and had to cut it off because it caught fire. Was later told by the one of the owners that it's not her fault because we don't know how to work a grill .. it's not my fault that this place is nasty and needs to be cleaned and sprayed daily !! The pool is nice but paying 200 for this is not worth it . Wish it was a way to leave a negative in front of the stars
July 28th, 2019Chris Black
They do not have mature responsible life guards on duty. Young teenagers were being allowed to throw a full sized leather football in the pool. I finally had to intervene after my daughter was almost hit. Know one wants to have their child's nose broken or teeth knowed out while trying to enjoy a nice day in the pool.
July 28th, 2021Shannon Dawson
I'm very disappointed as a frequent visitor. I booked my wedding reception here, we had a very unfortunate event take place while on our honeymoon, that cost us alot out of pocket. I previously had payed a deposit for an after hours pool party. The deposit was $100.00, the party was going to be $300.00. After everything that happend which made it impossible for us to go on with the party, I had to cancel. This cancellation is well within notice. We had paid our deposit two weeks prior, and recieved a receipt. Susan, one of the owners had emailed me back "Im so sorry to hear that. But we would have to keep the deposit. Good luck, Susan". If it would have indicated anywhere on the Website, Application or any Emails that it was non refundable, I wouldnt have been so shocked. There's nothing indicating that the deposit is non refundable anywhere at all. There is one small "underlined link" that says "pool rules" that you can not click, or find anywhere on the website. I would understand if I had canceled a week before, but there is no available information. Be weary when booking a party, there is no clear information, or a contract to sign. I am out $100.00 which may not seem like much to most, but for my husband and I, it's alot of money. I didn't expect compassion from these wealthy owners, but I do expect a clear written agreement, or at the very least clear terms and conditions on the website or application. They got us for $100.00. Pure Greed, and Sheisty buisiness from wealthy owners.
June 26th, 2021Angela Cole
We love this place! Wonderful lifeguards and great family fun!!
July 27th, 2019Alesha Plumley
Had actual plans for splah valley.. However they had a really long line so we googled pools and this one came up. We love it! Very clean and friendly. We are moving to the area soon and will def be back. Thanks!
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Opening Hours
| Sunday | 1:00 – 7:00 PM |
|---|---|
| Monday | 12:00 – 7:00 PM |
| Tuesday | 12:00 – 7:00 PM |
| Wednesday | 12:00 – 7:00 PM |
| Thursday | 12:00 – 7:00 PM |
| Friday | 12:00 – 8:00 PM |
| Saturday | 10:00 AM – 7:00 PM |
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