Renaud Center

About

Sports and fitness center with a pool, basketball court, party rooms, and water slides.

The aquatic center at the Renaud Center generally maintains its Lap Pool in the range of 79-81°F (26-27°C) and the Leisure Pool at a warmer 84-86°F (29-30°C). The Whirlpool/Spa is typically kept at a relaxing 102-104°F (39-40°C).

What are people saying (AI review summary)? Reviews for this facility are largely negative, highlighting significant issues across multiple areas. Recurring complaints include inconsistent and inconvenient operating hours, particularly for the pool (closing too early at 7 PM, or closing earlier than advertised on the website without notice). The front desk staff is frequently described as unhelpful, lacking knowledge, and arrogant, especially regarding class scheduling for children, which is labeled as chaotic and inefficient. A major concern is gross negligence and mismanagement of the pool staff, exemplified by an incident where a child was injured on a slide due to a lifeguard sending users too quickly, and subsequent lack of intervention or care from other lifeguards. Additionally, there were instances of instructors not showing up for classes without notification, and general unprofessional behavior. The cost was also mentioned as a reason for cancellation. However, one review did praise it as "one of the best fitness centers."

Location

Gallery

Amenities

• Good for Children
• Accepts Credit Cards
• Accessible Entrance
• Accessible Restroom

Reviews

Listing Reviews

June 6th, 2025

Chris McCoy

I think we’re gonna cancel. Everyone there is great. I just don’t understand the pool closing at 7 🤷🏼‍♂️ I don’t know how working families can get home have dinner and still use it. I think 8 o’clock would be a reasonable time to close. Canceling because of cost and unreasonable hours of operation.

June 7th, 2025

Scott Kaczmark

Well it's pretty good for the price for somebody that's 60 and today I went there and the website said they were open till 7:00 but they closed at 5:00. They've always been open till 7:00 on Saturday but today when I showed up at 5:00 everybody was coming out and I checked the website and it still said 7:00. I think if you're going to change your hours you should definitely put it on your website before you actually do it because people make plans and that ruined mine and I'm sure a few others. I hope they get it straightened out

April 30th, 2025

K P

Front desk and their class scheduling system is worst. Front desk doesn’t have any idea how things works nor their scheduling system. Each time you have to fight into the queue to put your kids in even same level. Plus a lot of arrogance by the staff on top it. UPDATE after more than 3 months: nothing changed. Front desk always has no idea on what’s going on. Tennis classes are 130$ per 8 classes. Two times in a row this happened, instructor even didn’t show up on the tennis court and there is no email or message. When front desk was asked, they have a same answer always that we don’t know anything. Completely unprofessional behavior and service.

June 23rd, 2025

Christina Bone

First and possibly last time visiting after witnessing such careless and dangerous acts by lifeguards and our poor overall experience. TLDR: The pool and its staff is poorly mismanaged and the direct actions of a lifeguard cause injury to a child that resulted in a 911 call and complete shut down of the pool. No lifeguard that witnessed the incident (at least 4 of them) cared to intervene or even talk to the effected family. Gross negligence at its core. For those who want to know more: We traveled about 30 minutes to come to the Renaud pool on Memorial Day. The holiday pool hours were 11:00 - 3:30. We arrived at 11:05 and were told at the front desk that "they forgot to schedule life guards and they are calling them now and it will be up to 1 hr." Since we traveled and were meeting friends, we decided to wait it out. When we went inside to wait, we learned our friends (with a newborn and toddler) were not even informed of the late opening, but they had already paid so they had no choice but to wait. Thankfully, by ~11:30, there were enough guards to open the pool, with the exception of the slide. By 12:00, they were able to open the slide. Within the first few minutes, I made a comment to my friend that "they are wasting no time sending those kids down the slide" as they were sending them down in rapid succession. At one point, there were up to 3 kids at the bottom of the slide trying to get out of the wading area, that's how fast the guard was sending them down. And sure enough, ~12:20 there was an incident. The guard sent down an approximately 7 year old boy, followed by a very large man (think body builder). And he came down right on top of the child. The man searches for the kid under the water and then pulls him up. The child is in hysterics and in pain. No guard EVER came to the bottom to check on them or the situation, despite all of them staring at them. The dad gets his son out of the pool, chats with the man who came down the slide, and STILL the guards are just staring at them at a distance. The father took the kid to the guard office where they then had the child sit in a chair with a lifeguard behind him, stabilizing his head/neck, and only then did they call EMS. Due to the incident, they had everyone leave the pool and instructed everyone to wait in the family locker room. We weren't wasting any time, we were actively rounding up 4 small children, their water toys, goggles, clothes, shoes etc and we were approached several times about needing to take our stuff to the locker room. After the same girl informed us a 2nd time within 90 seconds, I did snap on her a little bit and say, "I know. You've told us 2x, and we are clearly actively working on that." A little understanding goes a long way. Might I add that there were easily 30 people still in the pool area, so it's not even like we were the last ones or that we weren't actively trying to leave the area. We were then told it would be at least 1 hour before they could open again. With young kids, this was just simply not feasible, so we left. With no offer to refund us or a credit for a future use. After this though, I'm not sure we are going back anyways. So disappointed in not only our overall experience but also the absolute reckless and dangerous acts of the lifeguards from start to finish. If nothing else, all of this demonstrates a terrible mismanagement of the pool. From staffing to training on timing on when to send people down a slide to how to react when there is an incident. And these are the people that are supposed to be trained to revive someone in a drowning incident? They have a job to do and I have 0 trust in their ability to preform their job effectively from start to finish. (please note, my profile says "Local Guide". I am an established contributor and not just another "Karen" looking to complain. This is truly a very concerning and disturbing event that those considering going should be aware of)

December 2nd, 2023

Jade Wilkerson

One of the best fitness centers ever in this st louis area me and my mom go there together