About
Aqua-Tots Swim School Douglasville offers year-round indoor swim lessons for children of all ages, from infants to adults. The school focuses on water safety and teaching essential swimming skills through small class sizes and certified instructors in a fun and safe environment.
Aqua-Tots Swim Schools typically maintain their indoor pools at a comfortable 90 degrees Fahrenheit (approximately 32 degrees Celsius), providing an optimal and warm environment for swim lessons, especially for infants and young children.
What are people saying (AI review summary)? The reviews for this swimming lesson facility present a mixed, yet generally positive, sentiment, particularly from long-term attendees. Many parents highly commend the program's effectiveness, noting significant improvement in their children's swimming skills, confidence, and even transferable benefits to other sports. Instructors are consistently praised for being amazing, patient, gentle, and adept at making learning fun, often helping children overcome initial fear. The strong emphasis on safety, such as teaching children to float on their backs, is a significant positive. Some reviewers also report positive experiences with the facility's policies regarding make-ups, cancellations, and billing. However, a recurring and significant negative point is the facility's cleanliness, with multiple complaints about dirty bathrooms, a dirty pool, streaked observation windows, peeling paint, chipping grout, and an unpleasant smell. Some also found the facility too small and crowded, criticized the rigidity of cancellation policies, and reported rude staff. While the service is acknowledged as expensive, many consider it a worthwhile investment given the positive developmental outcomes.
Location
Gallery
Amenities
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Accepts Credit Cards
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Accessible Entrance
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Accessible Restroom
Reviews
Listing Reviews
February 10th, 2024Victoria Wood
I absolutely love love love this place! Cannot say enough good things about this place! I hate seeing so many bad reviews as I've never had a bad experience. We've been doing lessons 2 days a week for 6 months now. I will say it is expensive, but one of the best investments we've ever made. I didn't expect to still be in lessons this long, but I think that comes down to each child's skills and ability to catch on. Every instructor we've had has been great! Shane is amazing and has put in so many hours and pushed through a number of tears from my son. Their first priority is safety safety safety! In the beginning the first thing they teach is to jump in and roll onto their backs. This way if they ever fall in their first instinct is to roll over and float until someone can get to you. Even outside of lessons this summer my son couldn't have fun until he would jump in and either float on his back or swim to safety. He loves when he achieves a new skill. His face is so proud. These lessons oddly have helped him in other sports. It's helped with his confidence, hand eye coordination, strength and doesn't flinch as bad when a ball is coming at him allowing him to catch it better. It was unreal how much it helped him in baseball, soccer and football. Per the comments about make ups, card charging, cancelations and class times, I've never had an issue. Once a card I meant to take off was charged but they immediately refunded and used the other card. Took the wrong one off the account so it wouldn't happen again. If you think you're going to cancel anytime soon but aren't sure, you can go to a month to month plan. At the end of the month you will be taken out of the class/s they're in but can just put in new ones. You have 2 weeks after your plan is terminated to use your make ups. I've only had them cancel on 2 occasions. One was for a leader day at six flags, remember they're open 7 days a week. We were notified plenty in advance. The other was due to an accident in the pool. That can never be expected. I try to be kind to that issue as with little ones things happen. If I give my child grace then that should be extended to others. We have no issues using our make ups. I've only had to cancel a make up once and I was given that back. My son was sent home from school that day which they understood. Now, I can't speak to those who may abuse that as it only happened once for us. Per class times, I think I've only seen it cut short by a couple mins a few times, maybe the instructor needed to use the restroom before their next class, things happen. On the other end, I've seen them go over making sure all kids got the same amount of time. It's 4 kids to the classes. Occasionally it's 5 but that's usually under certain circumstances and with senior instructors or another instructor present. When a new instructor would be leading a class "solo", someone would be watching them and ready to help when needed, which I've seen them step in and assist. They don't release them on their own until they're fully ready. When they aren't I've seen a senior instructor step in and co-lead the class. I want to say I've canceled relatively late before and still got the make up, but there again I wouldn’t have abused it. They did free lessons for water safety month. Taught them about safety and what to do when you're in the water and fully clothed. Also, did some skill building if they're the one saving someone. They know my son the second he walks in the door and know his red dye allergy and his love for the blue dum dums lol. He had to be dragged in kicking and screaming the first few times. Broke my heart as a mama. A month later that started to subside. Now he knows when he's about to be called, eagerly lines up and sometimes is inside the door before they call his name. Thank you to anyone who read to the bottom. It is long but I did want to take a few mins to share all the positives we've experienced!! I highly recommend to everyone!
November 5th, 2024Tiffany McCleese
I’ve been with Aqua Tots for about 6 months. My experience with my son’s instructor Shea has been incredible. She’s so amazing with kids. My son went from crying and dreading class, to being excited about swimming. He loves Ms. Shea, she’s very gentle and makes learning fun.
March 22nd, 2025Indira Valentina
SAVE YOUR MONEY We attended the first class. The place is so small for too many people, smells so bad, the pool was dirty, the bathroom was dirty, the classes was so annoying for babies and toddlers. I recently moved from sandy springs and my son attended swim classes at Goldfish and the difference is to much, Goldfish has teachers with skills to teach babies in a fun way with many activities for 30 minutes lesson. The cancellation fee is high. Workers are to rude.
February 25th, 2025Katherine Peel
We attended 1 class here and won’t be returning. Unfortunately, the facility does not meet our standards for cleanliness. Bathrooms filthy, observation window streaked with dirty handprints that looked like they haven’t been cleaned in months. Paint is peeling, grout is chipping. When I called to say we wouldn’t be returning because of these issues, I was told that their building was up for a remodel next. But most of these issues could be fixed by just CLEANING. I was denied a refund despite attending one class per their policy. I recommend doing a trial class if you’re skeptical, prior to paying the money. The girl on the phone was kind but cleanliness is a top priority for us. Swim class was mediocre.
September 24th, 2024Kerry Elise
My son goes every week and has a great time. He really enjoys his instructor and every week we see the improvement in his skills. He’s been going since he was 18 months (so about 2 months) and we plan to continue for the foreseeable future. Everyone has been extremely nice and he always looks forward to going.
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Opening Hours
| Sunday | 1:00 – 6:00 PM |
|---|---|
| Monday | 9:00 AM – 8:00 PM |
| Tuesday | 9:00 AM – 8:00 PM |
| Wednesday | 9:00 AM – 8:00 PM |
| Thursday | 9:00 AM – 8:00 PM |
| Friday | 9:00 AM – 8:00 PM |
| Saturday | 9:00 AM – 3:00 PM |